Passengers frequently highlight the comfort and cleanliness of the buses, along with friendly and helpful staff who ensure a pleasant travel experience. However, some reviews mention issues such as delays in arrival times, lack of onboard facilities like toilets or functioning air conditioning, and occasional sanitation concerns in restrooms. Despite these challenges, many travelers appreciate the overall service quality provided by attentive drivers.
Comfortable chairs and clean. Friendly driver, though toilet door was not closing properly.
5 out of 5 stars
Maphefo S.
Intercape always disappoints, they gave us a Big Sky bus which the chairs are too squashed and uncomfortable. If I wanted a big Sky bus I would have booked one. They just keep getting on my nerves each time
1 out of 5 stars
Simamkele N.
The bus was 3 hours early and that put the passengers at risks of being mugged and members can not arrange to be picked up if the time ETA on the ticket is different from the actual time the bus took arrive
Customers have shared positive experiences with the bus service, highlighting friendly and professional drivers, comfortable seating, cleanliness, timely arrivals at destinations, and a pleasant atmosphere. However, some reviews mention issues such as non-functioning charging ports and inconsistent air conditioning or heating systems. Overall satisfaction remains high despite these minor inconveniences.
I could not make it on time the Adress was not accurate on the gps , I tried calling the office with no avail . The bus even left me without contacting me , as I was lost and they were not picking up their phone.
1 out of 5 stars
Sinenhlanhla M.
The bus was delayed, I was supposed to be leaving at 11 ended up leaving at 12:30, the bus charging port were not working, the toilet was smelling. The driver is the best, I arrived at Durban safe, the customer service was good, he was very respectful and patient.
2 out of 5 stars
Hope N.
Very bad,the bus was very late we were suppose to leave at 11h00 and ended up leaving at 12h00...there charging points weren't working the toilet yho my lord🤮🤢🤮🤮🤮
Passengers generally appreciated the comfort and cleanliness of the buses, highlighting friendly and helpful drivers who ensured a timely journey. Many enjoyed clear communication from staff, contributing to an overall pleasant experience. However, some noted issues with temperature control on board and occasional speeding by drivers that affected stability during travel.
Citiliner Plus Pretoria Durban recent customer reviews
The worst experience of my life! The bus broke down and we were stranded for hours!
1 out of 5 stars
Wendy N.
The trip was ok it just that it was a bit long the bus drove through vereeniging and again petermaritzburg
4 out of 5 stars
Johannes M.
The seats are very nice comfortable but the drivers are too fast even when the bus beeps for danger they do not slow down.
Many users appreciated the friendly and skilled drivers, as well as the overall safety of their trips. However, several reviews mentioned concerns about a lack of toilet facilities and charging points on some buses. Additionally, there were reports of delays in arrival times due to various reasons such as accidents or mechanical issues with the bus.
Well the bus was not that bad old but the driver was great he looked after all passengers
4 out of 5 stars
Moosa M.
The driver was so rude the bus is not in good condition there's no toilet charging station is not working
1 out of 5 stars
Khanyisile M.
My experience wasn't nice, the new buses has small seats, so i was cramped the whole time i couldn't move, and it was very cold i was sitting next to the window it was like it open or something the wind has been blowing me, which is not the first time this has happened, please check your windows a person can die for air blowing with a nine hours distance, I've been disappointed, even now am still tired my body is stiff that was a horrible experience for me
Passengers generally found the bus rides to be comfortable, with friendly and professional staff contributing positively to their travel experience. Many appreciated timely arrivals and good service throughout their journey. However, some reviews mentioned issues such as non-functional charging points or minor maintenance concerns like broken mirrors or cold air from windows during rain.
Big Sky Pretoria Durban recent customer reviews
Very disappointing. I even sent a complaint email and made several phone calls but to date nobody even responded to me.
1 out of 5 stars
Nonhlanhla N.
The bus was clean drivers where friendly aircon was in good condition everything was 100%
5 out of 5 stars
Lebohang R.
Charging points are not working and are not accommodating someone with c-type charger.
Based on 2402 reviews, the company was rated 2 stars on Busbud. Travelers were especially satisfied with the ticket access and the cleanliness but often complained with the wifi. APM WC ticket prices on this trip start at $27
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Where are the popular stops in Pretoria and Durban?
Stops in Pretoria
A - Pretoria Station
Office 4, Pretoria Station, 180 Scheiding St, Pretoria Central, Pretoria, 0002, South AfricaPretoria Station
B - Pretoria Station
Motor Coach Terminal, corner of Paul Kruger and Sheiding streetPretoria Station
Durban International Airport, 4029, South AfricaAirport (DBN)
Frequently asked questions for your trip Pretoria - Durban
What is the travel distance from Pretoria to Durban?
The distance separating Pretoria and Durban is 332 miles (535 km).
What are the departure and arrival stations when taking the bus from Pretoria to Durban?
The majority of buses traveling from Pretoria to Durban start their journey at Pretoria Station and wind up at Durban Beach - Intercape Office, o. R Tambo Parade (Opposite Tropicana Hotel). These are the main departure and arrival locations on this route, but you can find others that could fit better into your travel plans.
What are the best sights and things to do in Durban?
Once in Durban, you can start exploring the city and discover its surroundings. The top sights and things to do are The Golden Mile & Beaches, Wilson’s Wharf, uShaka Marine World, Hare Krishna Temple of Understanding and Umgeni River Bird Park.
Can I pay for the bus tickets with Instant EFT?
Yes, Busbud partnered with Stitch to offer Instant EFT as a payment method. With Instant EFT, you can pay directly from your South African bank account by transferring money. To pay for your bus tickets using Instant EFT, simply select it as the payment method during checkout and follow the instructions. And voila! The process is safe, fast and easy, clearing the transaction right away.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
09/16
$25
09/17
$35
Today
$16
09/19
$18
09/20
$16
09/21
$14
09/22
$15
09/23
$15
The cheapest trip from Pretoria to Durban was searched and found on Sep 21, 2025 with a price of $14
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Pretoria to Durban, as early as possible.
You can expect to pay from $14 to $58 for a bus ticket from Pretoria to Durban based on the last 2 days. You can expect to find the cheapest price for the trip at $14 which is on 2025-09-21.
Usually Big Sky will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
About Bus Travel
Bus Travel Tips
Meet and talk to locals at the bus stations while traveling from Pretoria to Durban.There is no better way to get inside travel information while exploring a new city than to go straight to its people.
From miles long of beauteous natural landscapes to impressive man-crafted sights, you're bound to be in for a visual treat on your bus trip from Pretoria to Durban.
Buses have one of the smallest carbon footprints of motorized transport modes. A bus going from Pretoria to Durban will emit less CO2 than a car or an airplane.
Create your own real life musical score by curating a personalized bus travel playlist - the perfect accompaniment to your bus ride from Pretoria to Durban.
Did you know?
One of the longest bus route in the world goes all the way from Ontario to Alberta in Canada (with the same bus). This trip is 3,435 km or 2,135 miles long and the price is a bit under $100.
The Superbus, created by a Dutch engineer is the world's fastest bus with 250 km/h. Too bad it's only a prototype for now.
Did you know that 80% of the buses in North America are equipped with WiFi and power outlets ? And 60% of bus travelers have used their electronic device on board during 2014.
Busbud makes bus travel easy. We help travelers find a bus, plot routes, and book intercity bus tickets all over the world. With Busbud, wherever you go, you have a worldwide bus station within reach and available in your own language and currency. With Busbud, you can buy tickets with confidence. We ensure that you make the most out of your bus trip by partnering up with reliable bus companies from all around the world such as Greyhound, Eurolines, ALSA, OUIBUS (BlaBlaBus), National Express and many others.
The cheapest trip from Pretoria to Durban was searched and found on Sep 21, 2025 with a price of $14
