Passengers have shared positive experiences with this bus service, highlighting the comfort and safety of their trips. The drivers are often praised for their professionalism and friendly demeanor. However, some users mentioned issues such as non-functional charging ports and overly warm temperatures due to heaters being on continuously during warmer weather conditions.
It was good and the driver's assistant was very professional. The only issue was the heater it was on the whole time even though the weather became warmer.
4 out of 5 stars
Sindy M.
The arrival time at Pietermaritzburg was one hour late. More time was spent in Johannesburg Park Station.
3 out of 5 stars
Nkanyiso Y.
Very poor the bus was supposed to leave midrand 9 pm it was late 15 min , then in JHB had to change tyre only left at 11pm only to break down in Montrose we stayed in bus for more 4 hrs waiting for new bus I am really unhappy
Passengers have praised the service for its friendly and considerate drivers, clean buses, and comfortable rides. Many appreciated punctuality and safe driving. However, some experienced delays or were switched to a budget bus without facilities like toilets. Despite these occasional inconveniences, many travelers enjoyed their journeys overall due to attentive staff and smooth travel experiences.
Terrible. It was boiling, with no aircon. Toilet was banging. No windows. Bus was over heating
1 out of 5 stars
Shivano M.
Our driver was so friendly and considerate for his passengers. He was so patient on passengers who were late to board the bus. He would have scolded them but he didn't.
5 out of 5 stars
Musa M.
The bus was comfortable. It arrived late. Temperature wasn't good. Over 4 hours to Harrismith. What was supposed to be a min stop turned out to be an hour stop. Arrived late at our destination.
Users have shared positive experiences with the bus service, highlighting its punctuality and efficient travel times. The comfort of the seats and cleanliness of the toilets were appreciated, along with commendations for professional drivers who ensured a pleasant journey. However, some users noted that buses can be cold inside during trips.
Had a bad experience, the seats were too small, did have enough space , including the passage in the bus, was not comfortable the whole way
2 out of 5 stars
Asanda M.
Sits are comfortable, Toilets are clean and good, the driver was so patient and professional good driver I can say
5 out of 5 stars
Seipati D.
Dear Eargliner Management,
I am writing to express my deep dissatisfaction with the service I received during my recent trip with your company. Unfortunately, the experience was unacceptable in multiple aspects, highlighting serious issues with communication and operational management.
To begin with, the bus was scheduled to pick me up at 6:30 AM in Midrand, but it only arrived at 7:00 AM with no prior notice or explanation. Upon arrival in Heidelberg, passengers were made to wait for more than two hours — from approximately 9:15 AM to 11:17 AM — without being offered any food or access to restrooms. During this time, we were repeatedly transferred from one bus to another on three separate occasions, again without any communication or clear reasoning. This caused unnecessary confusion and frustration.
What is most concerning is the apparent lack of planning and coordination from your management team. At the first tollgate en route to Pietermaritzburg, the bus was delayed further because the driver did not have the appropriate tag or ticket to pass through. This resulted in even more time spent waiting — again, without access to basic necessities like food or restrooms.
I eventually arrived at my destination at 19:00, when the anticipated arrival time was 13:15. This trip was not only extremely frustrating but also physically and emotionally draining.
Based on this experience, I am highly disappointed and will not be using your services again. I hope you take this feedback seriously and work on improving your communication, planning, and customer care processes.
Based on 1897 reviews, the company was rated 3.6 stars on Busbud. Travellers were especially satisfied with the ticket access and the departure location but often complained with the WiFi. Citiliner ticket prices on this trip start at $24
Citiliner Plus Midrand Pietermaritzburg recent customer reviews
I won't ever again ride with citiliner, it was very late and we stand more than an hour waiting for other driver to come so that they will exchange
1 out of 5 stars
Duduzile M.
Was not happy because social distancing was not done. The seat next to me was fuelled. The bus seats are on top of each other. There was no room between me and the seat next to me. On top of each other. Not according to covid-19. There was also no charging facility as stated there will be.
1 out of 5 stars
Samantha K.
I have sent my view via email in that they need to address some of the issues I raised . I had an unpleasant experience. Bus was leaking at upper deck and was not assisted to upgrade my ticket to take a different seat. So, I’m really not happy.
Customers have praised Big Sky Coaches for their comfortable and well-maintained buses, as well as the exceptional driving skills of the drivers. Many travelers felt safe and secure throughout their journey. Additionally, punctuality was highlighted positively in several reviews.
Big Sky Midrand Pietermaritzburg recent customer reviews
The bus was in good condition and comfortable. Let alone the driving skills of the driver. I’ve travelled with buses before but I’ve never felt safe and secure ever in my life! Keep up with the good work Big Sky Coaches.
Users have expressed appreciation for the warm and welcoming service provided by drivers, highlighting their excellent driving skills. However, there are concerns about some aspects of the bus experience such as damaged seats that cannot be adjusted, lack of air conditioning and charging ports, cleanliness issues, noise levels on board, and occasional delays in arrival times.
Citiliner Plus Midrand Pietermaritzburg recent customer reviews
The service from the driver was excellent but I didn't have a charging port on my sit also my back was already on the ground like throwned on collection and I wasn't given a ticket for my belongings. Kindly improve on Aircon and charge ports. ETA was 16h15 but arrived hour and 30 minutes later
4 out of 5 stars
Happy D.
Some seats are damaged meaning they can't be adjusted and they cause pain when seated
4 out of 5 stars
Alfred M.
Literally felt like I had bought the lowest business ticket as the service was the worst I've ever experienced 🙃 😫. Bus was late 15 minutes and it wasn't our bus it was going to leave us at park station to midrand as it was still getting washed. When it got there only to discover it had technical issues. We spent a further 2 to 3 hours waiting for our new bus filling in for this one. The communication was bad as well from the driver
Based on 3848 reviews, the company was rated 1.7 stars on Busbud. Travellers were especially satisfied with the ticket access and the seats but often complained with the WiFi. Delta Coaches ticket prices on this trip start at $38
Frequently asked questions about travelling from Midrand to Pietermaritzburg by bus
What is the distance between Midrand and Pietermaritzburg?
It's about 462 km (286 miles) from Midrand to Pietermaritzburg.
What are the departure and arrival locations for buses traveling from Midrand to Pietermaritzburg?
Buses traveling this route start their trip at Engen Big Bird N1, in Midrand, and end it at Pietermaritzburg - Intercape Office, Burger Street (opposite McDonalds), in Pietermaritzburg.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
11-13
$27
11-14
$27
Today
$24
11-16
$25
11-17
$25
11-18
$21
11-19
$24
11-20
$31
The cheapest trip from Midrand to Pietermaritzburg was searched and found on Nov 18, 2025 with a price of $21
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Midrand to Pietermaritzburg, as early as possible.
You can expect to pay from $21 to $82 for a bus ticket from Midrand to Pietermaritzburg based on the last 2 days. You can expect to find the cheapest price for the trip at $21 which is on 2025-11-18.
Usually Big Sky will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
The cheapest trip from Midrand to Pietermaritzburg was searched and found on Nov 18, 2025 with a price of $21
