Intercape receives praise for its friendly and helpful staff, convenient booking process, and comfortable buses with working charging areas. However, some users experienced delays in arrival times and noted issues such as the air conditioning being too cold or luggage storage challenges due to a missing trailer. Overall, customers appreciate the professionalism of the service despite these occasional inconveniences.
well at first the toilet was broken cuz every time when someone use the toilet the water was by our feet and i alsmost slip and then the driver took the wrong off ramp almost took us to durban then he said we should go on the 8 a clock bus we was not mention on his route we took the wrong bus but the lady told us to go there
1 out of 5 stars
Chantelle V.
My experience was exceptional from checking in the tickets the lady was so friendly and the bus driver too was very friendly the bus was clean the charging areas where all working unlike the last time it was such a disappointment cos some weren't working.the bus was nice and spacious easy to relax on it so yah big ups to intercape buses
5 out of 5 stars
Phindile N.
The bus broke down somewhere in warden around 23:15pm. At around 7am thats when another bus arrived to change us. It took them 8 hours to have another bus
Users have expressed appreciation for the friendly staff and overall comfort during their trips. However, several reviews mention delays due to bus changeovers and late arrivals at destinations like Pinetown. Additionally, there were instances where passengers experienced inconvenience from being transferred between buses or not being dropped off at the correct location.
What I didn’t enjoy was being changed from my bus to another bus ,when we got to Pietermaritzburg.. it was an inconvenience for me
3 out of 5 stars
Sthembile M.
The only part I enjoyed was where the bus stops for the 15 minutes break cause it was different from Montrose. But the bus stopping a few times and us being told to go to the other buses? That was annoying!
1 out of 5 stars
Zamamvuleni M.
was so early at Park station, but we found 8:50 bus full.. we had to wait untill 10am for another bus.
Passengers have noted that the bus was clean and had a pleasant smell, with smooth driving from the driver. However, some users reported issues with the toilet not locking properly and an unpleasant odor in it.
Big Sky Express Johannesburg Pinetown recent customer reviews
Everything was ok, except for the toilet. It could not lock, secondly it had bad urine stench.
Users have reported a positive experience with the bus service, highlighting the friendly demeanor of the driver and the punctuality of the bus. The driver was noted for engaging with passengers and maintaining a pleasant atmosphere, contributing to an enjoyable travel experience.
I really enjoy and the driver was friendly to everyone 😁 jokes Nd more ...that old man keep him like that ...
Also he knows how to keep time
5 out of 5 stars
Carlos C.
Loud ringing coming out the speakers the whole way down, no toilet paper in the bathroom, my charging port and AC weren’t working, and the driver was rude and didn’t care if passengers held the bus up in Bergview for half an hour. Worst bus ride I’ve been on.
1 out of 5 stars
Daniel H.
Everything was fine until the bus driver decided to miss my destination - this was a waste of my money then!
Frequently asked questions about traveling from Johannesburg to Pinetown by bus
Please note that schedules, routes, or operator details shown here may be updated or vary at the time of your trip.
How much is the bus ticket from Johannesburg to Pinetown?
The cheapest bus tickets from Johannesburg to Pinetown start from $16. The average price for this route is around $34. Busbud recommends that you book your tickets in advance for a better chance to get the lowest possible price.
How long is the bus ride from Johannesburg to Pinetown?
The average bus trip duration from Johannesburg to Pinetown is 7h 20m, covering a distance of 303 miles (488 km). The quickest bus can get you there in 6h 50m and is operated by Intercity Xpress.
Which bus companies service the Johannesburg to Pinetown route?
What is the earliest and latest departure time for the bus from Johannesburg to Pinetown?
The earliest bus departs from Johannesburg to Pinetown at 7:30am. And the latest bus departs at 10:00pm.
What are the CO₂ emissions for the bus trip from Johannesburg to Pinetown?
A bus trip from Johannesburg to Pinetown generates an estimated 12 kg of CO₂, making it a highly eco-friendly travel option and recommended mode of travel by Busbud.
What is the best bus company from Johannesburg to Pinetown?
According to Busbud customers, the highest-rated bus company on this route is Big Sky, with an average rating of 3.6 out of 5 stars based on 3015 reviews.
Which bus company has the best Wi-Fi from Johannesburg to Pinetown?
Based on reviews on Busbud, the bus company Big Sky has the best Wi-Fi rating with a score of 1.5.
Which bus company has the most timely service from Johannesburg to Pinetown?
According to Busbud traveller reviews, the most timely bus company on this route is Big Sky, with a punctuality rating of 3.3 out of 5 stars.
Which bus company has the cleanest buses from Johannesburg to Pinetown?
According to Busbud traveller reviews, the bus company with the cleanest buses on this route is Big Sky, with a cleanliness rating of 4.2 out of 5 stars.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
12/01
$25
12/02
$35
Today
$34
12/04
$18
12/05
$20
12/06
$23
12/07
$17
12/08
$22
The cheapest trip from Johannesburg to Pinetown was searched and found on Dec 7, 2025 with a price of $17
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Johannesburg to Pinetown, as early as possible.
You can expect to pay from $17 to $47 for a bus ticket from Johannesburg to Pinetown based on the last 2 days. You can expect to find the cheapest price for the trip at $17 which is on 2025-12-07.
Usually Intercape will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
The cheapest trip from Johannesburg to Pinetown was searched and found on Dec 7, 2025 with a price of $17
