Intercape receives praise for its friendly and helpful staff, convenient booking process, and clean buses with functional charging areas. Passengers appreciate the comfort of their journeys. However, some users noted issues such as delays in arrival times and discomfort from overly strong air conditioning during trips.
My experience was exceptional from checking in the tickets the lady was so friendly and the bus driver too was very friendly the bus was clean the charging areas where all working unlike the last time it was such a disappointment cos some weren't working.the bus was nice and spacious easy to relax on it so yah big ups to intercape buses
5 out of 5 stars
Phindile N.
The bus broke down somewhere in warden around 23:15pm. At around 7am thats when another bus arrived to change us. It took them 8 hours to have another bus
1 out of 5 stars
Justin C S.
The bus had no heater it was ice cold on my way down drivers did try to have it sorted
Users have expressed appreciation for the friendly staff and overall comfort during their trips. However, several reviews mention delays due to bus changeovers and late arrivals at destinations like Pinetown. Additionally, there were instances where passengers experienced inconvenience from being transferred between buses or not being dropped off at the correct location.
What I didn’t enjoy was being changed from my bus to another bus ,when we got to Pietermaritzburg.. it was an inconvenience for me
3 out of 5 stars
Sthembile M.
The only part I enjoyed was where the bus stops for the 15 minutes break cause it was different from Montrose. But the bus stopping a few times and us being told to go to the other buses? That was annoying!
1 out of 5 stars
Zamamvuleni M.
was so early at Park station, but we found 8:50 bus full.. we had to wait untill 10am for another bus.
Passengers have noted that the bus was clean and had a pleasant smell, with smooth driving from the driver. However, some users reported issues with the toilet not locking properly and an unpleasant odor in it.
Big Sky Express Johannesburg Pinetown recent customer reviews
Everything was ok, except for the toilet. It could not lock, secondly it had bad urine stench.
Users have reported a positive experience with the bus service, highlighting the friendly demeanor of the driver and the punctuality of the bus. The driver was noted for engaging with passengers and maintaining a pleasant atmosphere, contributing to an enjoyable travel experience.
I really enjoy and the driver was friendly to everyone 😁 jokes Nd more ...that old man keep him like that ...
Also he knows how to keep time
5 out of 5 stars
Carlos C.
Loud ringing coming out the speakers the whole way down, no toilet paper in the bathroom, my charging port and AC weren’t working, and the driver was rude and didn’t care if passengers held the bus up in Bergview for half an hour. Worst bus ride I’ve been on.
1 out of 5 stars
Daniel H.
Everything was fine until the bus driver decided to miss my destination - this was a waste of my money then!
Frequently asked questions about travelling by bus from Johannesburg to Pinetown
What's the distance between Johannesburg and Pinetown by coach?
The journey from Johannesburg to Pinetown by coach covers an approximate distance of 304 miles (489 km).
How can I travel from Johannesburg to Pinetown avoiding air travel?
You can choose the coach to travel this route. The coach provides a comfortable and sustainable journey and allows you to enjoy the sights while reaching your destination. You might also find carpooling options to travel between the two cities.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
11/11
£19
12/11
£18
Today
£14
14/11
£15
15/11
£13
16/11
£12
17/11
£13
18/11
£14
The cheapest trip from Johannesburg to Pinetown was searched and found on 16 Nov 2025 with a price of £12
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Johannesburg to Pinetown as early as possible.
You can expect to pay from £12 to £31 for a bus ticket from Johannesburg to Pinetown based on the last 2 days. You can expect to find the cheapest price for the trip at £12, which is on 2025-11-16.
Usually Intercape, Big Sky will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
The cheapest trip from Johannesburg to Pinetown was searched and found on 16 Nov 2025 with a price of £12
