Intercape receives praise for its friendly and helpful staff, convenient booking process, and comfortable buses with working charging areas. However, some users experienced delays in arrival times and noted issues such as the air conditioning being too cold or luggage storage challenges due to a missing trailer. Overall, customers appreciate the professionalism of the service despite these occasional inconveniences.
well at first the toilet was broken cuz every time when someone use the toilet the water was by our feet and i alsmost slip and then the driver took the wrong off ramp almost took us to durban then he said we should go on the 8 a clock bus we was not mention on his route we took the wrong bus but the lady told us to go there
1 out of 5 stars
Chantelle V.
My experience was exceptional from checking in the tickets the lady was so friendly and the bus driver too was very friendly the bus was clean the charging areas where all working unlike the last time it was such a disappointment cos some weren't working.the bus was nice and spacious easy to relax on it so yah big ups to intercape buses
5 out of 5 stars
Phindile N.
The bus broke down somewhere in warden around 23:15pm. At around 7am thats when another bus arrived to change us. It took them 8 hours to have another bus
Users have expressed appreciation for the friendly staff and overall comfort during their trips. However, several reviews mention delays due to bus changeovers and late arrivals at destinations like Pinetown. Additionally, there were instances where passengers experienced inconvenience from being transferred between buses or not being dropped off at the correct location.
What I didnât enjoy was being changed from my bus to another bus ,when we got to Pietermaritzburg.. it was an inconvenience for me
3 out of 5 stars
Sthembile M.
The only part I enjoyed was where the bus stops for the 15 minutes break cause it was different from Montrose. But the bus stopping a few times and us being told to go to the other buses? That was annoying!
1 out of 5 stars
Zamamvuleni M.
was so early at Park station, but we found 8:50 bus full.. we had to wait untill 10am for another bus.
Passengers have noted that the bus was clean and had a pleasant smell, with smooth driving from the driver. However, some users reported issues with the toilet not locking properly and an unpleasant odor in it.
Big Sky Express Johannesburg Pinetown recent customer reviews
Everything was ok, except for the toilet. It could not lock, secondly it had bad urine stench.
Users have reported a positive experience with the bus service, highlighting the friendly demeanor of the driver and the punctuality of the bus. The driver was noted for engaging with passengers and maintaining a pleasant atmosphere, contributing to an enjoyable travel experience.
It would be nice if they were more efficient when it comes to the switching of passenger after leaving Park Station, it can't take them an hour to figure out how many spaces are left and who sits where. The quality of the bus was rather concerning,water was coming out from the plastic trimming under the window and there's a gap under the sliding window that allowed wind and water to come in. I hope they fix all those issues.
3 out of 5 stars
Thapelo N.
I really enjoy and the driver was friendly to everyone đ jokes Nd more ...that old man keep him like that ...
Also he knows how to keep time
5 out of 5 stars
Carlos C.
Loud ringing coming out the speakers the whole way down, no toilet paper in the bathroom, my charging port and AC werenât working, and the driver was rude and didnât care if passengers held the bus up in Bergview for half an hour. Worst bus ride Iâve been on.
Frequently asked questions about travelling from Johannesburg to Pinetown by bus
Please note that timetables, routes, or operator details shown here may be updated or differ at the time of your trip.
How much is the bus ticket from Johannesburg to Pinetown?
The cheapest bus tickets from Johannesburg to Pinetown start at RÂ 270. The average price for this route is around RÂ 569. Busbud recommends booking your tickets in advance for the best chance of getting the lowest possible price.
How long is the bus journey from Johannesburg to Pinetown?
The average bus journey time from Johannesburg to Pinetown is 7h 20m, covering a distance of 488 km. The fastest bus gets you there in 6h 50m and is operated by Intercity Xpress.
Which bus companies service the Johannesburg to Pinetown route?
What is the earliest and latest departure time for the bus from Johannesburg to Pinetown?
The earliest bus departs from Johannesburg to Pinetown at 07:30. And the latest bus departs at 22:00.
What are the COâ emissions for the bus trip from Johannesburg to Pinetown?
A bus trip from Johannesburg to Pinetown produces an estimated 12 kg of COâ, making it a highly eco-friendly travel option and Busbudâs recommended way to travel.
What is the best bus company from Johannesburg to Pinetown?
According to Busbud customers, the highest-rated bus company on this route is Big Sky, with an average rating of 3.6 out of 5 stars based on 3118 reviews.
Which bus company has the best Wi-Fi from Johannesburg to Pinetown?
Based on reviews on Busbud, the bus company Big Sky has the best Wi-Fi rating with a score of 1.5.
Which bus company offers the most punctual service from Johannesburg to Pinetown?
According to Busbud traveller reviews, the most punctual bus company on this route is Big Sky, with a punctuality rating of 3.3 out of 5 stars.
Which bus company has the cleanest buses from Johannesburg to Pinetown?
According to Busbud traveller reviews, the bus company with the cleanest buses on this route is Big Sky, with a cleanliness rating of 4.2 out of 5 stars.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
08/12
RÂ 494
09/12
RÂ 429
Today
RÂ 430
11/12
RÂ 299
12/12
RÂ 283
13/12
RÂ 283
14/12
RÂ 283
15/12
RÂ 283
The cheapest trip from Johannesburg to Pinetown was searched and found on 12 Dec 2025 with a price of RÂ 283
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Johannesburg to Pinetown as early as possible.
You can expect to pay from RÂ 283 to RÂ 870 for a bus ticket from Johannesburg to Pinetown based on the last 2 days. You can expect to find the cheapest price for the trip at RÂ 283, which is on 2025-12-12.
Usually Intercape will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
The cheapest trip from Johannesburg to Pinetown was searched and found on 12 Dec 2025 with a price of RÂ 283
