Intercape receives praise for its punctuality, professionalism, and the comfort of their buses. Many users appreciate the cleanliness and helpfulness of staff. However, some reviews mention issues such as occasional rudeness from drivers or lack of charging ports. There are also reports about maintenance concerns leading to delays without adequate communication to passengers.
I enjoyed every moment of my journey,comfortability of the seats and it arrived on time,the kind service of drivers
5 out of 5 stars
Siphosethu H.
The conductor was amazing, so friendly, explaining, what is and not acceptable on the bus. He helped in choice of steats, shifting people around and making people feel comfortable
5 out of 5 stars
Elias D.
The bus was very clean and comfortable. The bus kept on stopping and no explanations were given to passengers. Drivers need to be properly inducted. They are presenting bad attitudes to passengers, it's like they are taxi drivers and a lot of Intercape drivers are like that.
Eagle Liner has received positive feedback for its friendly staff, comfortable buses, and punctual service. Passengers appreciated the smooth journeys and considerate stops every two hours. However, some reviews mentioned issues such as delays in departure times and occasional bus substitutions without prior communication. Despite these concerns, many travelers reported enjoyable experiences overall with Eagle Liner's services.
The bus was punctual, friendly drivers and we appreciated that the driver stops every 2 hours as they didn't have inside toilets but they still made it in time as per the estimated arrival time. The bus was very warm and lights were switched off at night to allow passengers to rest. Keep up on the service and improve where it's necessary.
4 out of 5 stars
Judith M.
I didn't enjoy at all for it's seats were too hard like I was sitting on a stone, now my body is too painful, it feels like I was travelling this long distance in tractor. But thanks anyway I've arrived at home
1 out of 5 stars
Nontsikelelo M.
The bus 🚌 arrived two hours late. The bus was very old and very much inconvenience as it is the local bus written Gauteng c
ouches
According to user feedback, the bus service is generally appreciated for its punctuality and warmth during travel. However, some passengers have noted issues with seat size being too small and a broken window covered by cardboard that made the ride cold. Despite these concerns, many travelers express satisfaction with their overall experience.
Oh I didn't enjoy anything,the sits were small we couldn't sit properly,the whole bus was cold but the windows were closed the air that was coming in was unbearable.
1 out of 5 stars
Siyamthanda B.
The bus was delayed. Had a lot of mechanical issues that needed to be sort out prior to departure time
2 out of 5 stars
Songeziwe G.
I Travelled with my 2 teenagers and the bus came on time. It was so warm and that was the best thing. I will definitely travel with APM again
According to 19 reviews, Intercity Xpress received a 3.1-star rating for this journey. Travellers were especially satisfied with the staff and the seats, but some complained about the Wi-Fi. Intercity Xpress ticket prices on this trip start at £18
Drivers were so good even though they didn't tell us why our bus was delayed for 2hrs 30min
5 out of 5 stars
Lungelo F.
First not punctual thereafter The bus broke down from Park Station had to be immediately exchanged at the depot with us intrasit.
1 out of 5 stars
Vuyisile Oscar M.
Very terrible service. Booked a bus for 16.30 since I was gonna go to work the next morning when I arrive at my destination. The bus arrived 3 hours later so we ended up leaving Johannesburg at 19.00 and throughout the whole waiting period none of the staff members updated us about what was going on to cause such a delay
Many users appreciated the punctuality and cleanliness of the buses, highlighting that they were comfortable. The drivers are often described as seasoned and helpful. However, some reviews mention issues with communication regarding bus changes and concerns about driver behavior in adverse weather conditions. Additionally, there were comments on loading procedures being chaotic at times.
Delta should make a better way on loading costumers it was havoc to get in What I enjoyed the drivers are seasoned and always there to help
4 out of 5 stars
Shadreck B.
The bus had no heater in this cold weather the entire trip. It was 2 hours late & it was so unclean. At some point the bus driver stopped for us to pee on the freeway, refusing to make a stop at a garage.
1 out of 5 stars
Hlumelo F.
the driver was speeding through the rain, drivers are very negligent while carrying people's lives. The number of accidents on the road can be reduced if only drivers could care more about passengers .
Customers have shared overwhelmingly positive experiences with the bus services, highlighting comfortable seating and friendly staff. Many appreciated the smooth journeys and punctuality. However, some users noted issues such as unpleasant toilet odors on certain buses and occasional delays in arrival times. Overall, passengers found their trips enjoyable despite minor inconveniences mentioned by a few travelers.
My air conditioner was open and I could not close it. My seat in particular felt like a furnace because of it. Moreover, the bus kept stopping to do repairs every 20 mins or so for most of the trip. Something I’ve never seen anywhere. I’m not using Grey Hound again
2 out of 5 stars
Nande N.
The bus left me at Kroonstad i went to pee when i came out the bus was gone. Im very disappointed with Greyhound drivers
1 out of 5 stars
Zikhona J.
Disastrous. I was denied access to a service I paid for, treated with hostility by unidentifiable staff, and left stranded at Park Station despite arriving well before departure. The company’s failure to provide clear boarding instructions, visible staff, or timely support caused unnecessary emotional, logistical, and financial distress. I didn’t enjoy being misdirected from queue to queue for nearly an hour with no signage, no guidance, and no visible Greyhound representatives. I didn’t enjoy being spoken to with sarcasm and aggression by a manager who refused to help — and who was not in uniform. I didn’t enjoy being falsely labelled “rude” to justify denying me a seat on a bus that still had space. I didn’t enjoy being refused assistance at the ticket office, nor the attempt to have me removed by security after calmly asking for help. I didn’t enjoy waiting on hold and being disconnected by your call centre. I didn’t enjoy being told to “send an email and wait” when I had already been abandoned.
Based on 5 reviews, the company was rated 1.6 stars on Busbud. Travellers were especially satisfied with the staff and the departure location but often complained with the Wi-Fi. Citilink ticket prices on this trip start at £17
Based on 1897 reviews, the company was rated 3.6 stars on Busbud. Travellers were especially satisfied with the ticket access and the departure location but often complained with the Wi-Fi. Citiliner ticket prices on this trip start at £40
Toilet doesn't flush properly, no water to wash hands, no toilet paper the state of your toilet needs urgent improvements.
No wifi as stated on ticket. So that's just completely unacceptable.
1 out of 5 stars
Anathi G.
its a very professional company and the trip was very comfortable
5 out of 5 stars
Joshua M.
we had a wonderful trip though the bus arrived late in Queenstown
Based on 55 reviews, the company was rated 2.1 stars on Busbud. Travellers were especially satisfied with the ticket access and the staff but often complained with the Wi-Fi. Nobles ticket prices on this trip start at £51
Passengers generally enjoyed their bus trips, appreciating the quality of the buses. However, there were some concerns about insufficient pit stops during journeys, which posed challenges for travelers with specific needs such as those requiring frequent breaks.
Iula bus canceled the trip they said the trip gonna be the next day we have to take another transport eagle liner
1 out of 5 stars
Nosicelo M.
Our trip was cancelled for the 14th to the 15th with no explanation. We don’t know what will transpire today but so far am not happy at all with the service
1 out of 5 stars
Thandokazi N.
Ilula Bus services is worst I've ever experienced in my life, it's very disappointing and poor, not well organised and no respect for people
Based on 8 reviews, the company was rated 2.7 stars on Busbud. Travellers were especially satisfied with the staff and the departure location but often complained with the power outlets. Ramalo ticket prices on this trip start at £35
Frequently asked questions about travelling by bus from Johannesburg to Queenstown, ZA
How far is Queenstown from Johannesburg by coach?
The journey from Johannesburg to Queenstown by coach covers an approximate distance of 400 miles (645 km).
What is the best way to go from Johannesburg to Queenstown without flying?
To travel from Johannesburg to Queenstown without flying, you can take the coaches. The coach ensures a pleasant travel experience, granting you the opportunity to appreciate the scenery as you make your way to your final stop. You also have the option of utilising carpooling services.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
13/11
£18
14/11
£19
Today
£15
16/11
£15
17/11
£15
18/11
£15
19/11
£15
20/11
£15
The cheapest trip from Johannesburg to Queenstown, ZA was searched and found on 18 Nov 2025 with a price of £15
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Johannesburg to Queenstown, ZA as early as possible.
You can expect to pay from £15 to £38 for a bus ticket from Johannesburg to Queenstown, ZA based on the last 2 days. You can expect to find the cheapest price for the trip at £15, which is on 2025-11-18.
Usually Intercape, Eagle Liner will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
The cheapest trip from Johannesburg to Queenstown, ZA was searched and found on 18 Nov 2025 with a price of £15
