Users have reported that the bus crew was very helpful, contributing to a satisfactory experience. However, there were concerns about communication issues during delays in Pretoria and difficulties accessing the WiFi password.
The reviews highlight a generally positive experience with the bus service, emphasizing friendly and professional staff who maintain punctual schedules. Passengers appreciate the clean buses and efficient operations. However, some users noted issues such as seating arrangements separating companions and occasional lapses in customer support at border crossings or during breakdowns.
The drivers Maseko and Sphepha were exceptional and very professional in their work. Time keeping is on point and their personalities are great for service industry. Keep it up!
5 out of 5 stars
Beaullah Thembekile P.
Customer service was great. They communicated respectfully and the boarder process was swift.
5 out of 5 stars
Sibongile G.
The service was impeccable! There were some delays on the way as the bus had a puncture 2 times during the journey, but the drivers managed to deal with the situation swiftly and keep everyone calm. Keep up the good standard Swiss Express!!!
Customers express dissatisfaction with the service, specifically mentioning delays and late arrivals. These issues seem to be consistent across multiple reviews. Additionally, one review mentions poor bus maintenance as a possible factor for the negative experience.
Absolutely unacceptable service. The bus left 12 hours late. The passengers had to sleep in the station while they waited for a trailer because there wasn’t enough space for the luggage. There was no branding on the bus which resulted in the bus constantly getting stopped. Today unacceptable
Many users appreciated the comfort and efficiency of their journeys, highlighting the friendly and helpful staff. However, there were several mentions of unexpected changes in departure times and additional charges for luggage that was under 25 kg. Despite these concerns, overall experiences were positive with smooth rides reported by many travelers.
The complaint from most people was that your WIFI ends at the border why not on Zimbabwe also
4 out of 5 stars
Smile S.
The bus was amazing, the chargers worked perfectly and the aircon was working but their lack of communication made the whole experience horrible. We were at the border for over 6 hours waiting for the bus because it was overloaded and they didn’t even bother to tell us so that we are at ease. We are human beings not animals, we understand if there is a problem but to leave us sitting there like lost cockroaches in a dirty kitchen was definitely uncalled for. I will never use that bus again. Coming back was even worse because the bus broke down several times and we had to scramble for transport as if we did not pay. I honestly hated the whole experience.
1 out of 5 stars
Margie Joy M.
The service was great even though time keeping wasn't good.. I got home around 12pm instead of 8am.
Users have shared positive feedback about the clean and well-maintained buses, highlighting good communication and a comfortable travel experience. The staff's warm welcome was appreciated by many travelers. However, some users experienced delays in departure times and encountered issues with inconsistent Wi-Fi connectivity during their journey.
Imperial Lane Johannesburg Bulawayo recent customer reviews
The bus is clean and well kept, it does not speed and there is good communication. The down side was a lot of people with no passports which made those with passports to be ferried to the S.A border with a quantum that was cold and not comfortable at all.
3 out of 5 stars
Anitha S.
I was told it departs from parkstation, yet it's misinformation. I personally didn't like the lie. we were told they the bus will leave at 3pm. to get to parkstation at 2:30.only then we were taken by a bakkie to power house, and was told it's leaving at 4. and it left at 5:30pm. but the journey went well
3 out of 5 stars
Adelaide Buhlebenkosi N.
Is very bad not still on the road since yesterday 5 pm until now I'm still on the road I won't drive with this company anymore
Based on 12 reviews, the company was rated 3.1 stars on Busbud. Travelers were especially satisfied with the temperature and the ticket access but often complained with the wifi. Mzansi Express ticket prices on this trip start at $32
I got there in time first I was rooted R50 by the guys who help with luggage,they gave me a fake note and when I got to the bus my seat was given away to someone who had put their bags on there and I was told to go find a seat for myself without any assistance, I was very disappointed
2 out of 5 stars
Nobuhle N.
Drivers and conductor where friendly and professional
Regional Bus Coaches offers 1 daily departures, and you can find tickets starting at $43. The quickest ride takes around 570. Regional Bus Coaches offers a cost-effective solution to get you where you need to be.
A good way to travel this route is with Transi-Africa Tours buses. The company offers 1 daily departures, with ticket prices starting at $58 and the shortest trip taking about 780. Transi-Africa Tours gets you where you want to go for a fair price.
Based on 31 reviews, the company was rated 3.1 stars on Busbud. Travelers were especially satisfied with the ticket access and the temperature but often complained with the wifi. MB Transport ticket prices on this trip start at $99
Based on 2 reviews, the company was rated 5 stars on Busbud. Travelers were especially satisfied with the staff and the timeliness but often complained with the departure location. Sebata Luxury Charters ticket prices on this trip start at $52
Busbud shows you the best bus ticket fares and bus schedules so you can easily plan and book a trip by bus from Johannesburg to Bulawayo.
We make it our job to connect you with the most dependable bus companies that cover bus service from Johannesburg to Bulawayo.
From cheap bus tickets to more luxurious buses traveling from Johannesburg to Bulawayo, we offer a wide range of bus services to best suit your needs depending on how much your budget is.
Where are the popular stops in Johannesburg and Bulawayo?
Frequently asked questions for your trip Johannesburg - Bulawayo
What is the travel distance from Johannesburg to Bulawayo?
About 420 miles (676 km) separate Johannesburg and Bulawayo.
What are the departure and arrival stations when taking the bus from Johannesburg to Bulawayo?
The majority of buses traveling from Johannesburg to Bulawayo start their journey at O. R Tambo Airport Johannesburg and wind up at 114 Joshua M Nkomo Street, Bulawayo. These are the main pick-up and drop-off locations on this route, there are other pick-up and drop-off locations that could make it easier for you to reach your destination.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
09/26
$33
09/27
$33
Today
$33
09/29
$33
09/30
$33
10/01
$33
10/02
$36
10/03
$36
The cheapest trip from Johannesburg to Bulawayo was searched and found on Sep 26, 2025 with a price of $33
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Johannesburg to Bulawayo, as early as possible.
You can expect to pay from $33 to $60 for a bus ticket from Johannesburg to Bulawayo based on the last 2 days. You can expect to find the cheapest price for the trip at $33 which is on 2025-09-29.
Usually Transi-Africa Tours will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
About Bus Travel
Bus Travel Tips
If you're abroad, study some local language. Not only could it get you out of a pickle during your bus trip from Johannesburg to Bulawayo but it'll also be endearing to native speakers who will surely appreciate your effort.
From miles long of beauteous natural landscapes to impressive man-crafted sights, you're bound to be in for a visual treat on your bus trip from Johannesburg to Bulawayo.
Taking the bus creates the smallest carbon footprint compared to other modes of transport. Not to mention that buses will allow you to discover scenic gems from Johannesburg to Bulawayo that are otherwise impossible to come by with a plane.
Make a music playlist for your bus ride from Johannesburg to Bulawayo, and enjoy the scenery to tunes from your own personal soundtrack.
Did you know?
9.2% of ground transportation in Europe is done by bus versus 7.4% by train.
The bus driver with the longest career in the world drove more than 2,000,000 miles and is a happy World Record holder.
The Superbus, created by a Dutch engineer is the world's fastest bus with 250 km/h. Too bad it's only a prototype for now.
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