Passengers frequently commend the bus service for its comfortable seating and friendly staff. Many users appreciate the reliability of the buses, although there are consistent mentions of delays in arrival times. Some reviews highlight minor issues such as charging pods needing repair and inadequate air conditioning, but overall satisfaction remains high with a focus on comfort and professionalism.
I didn’t enjoy anything the service was really bad ,a was suppose to leave at 10:55pm but instead it’s left at 03:45 am I’m not willing to use or recommend this bus to anyone
1 out of 5 stars
Nolwazi H.
Nothing enjoyed in fact it was a disappointment because I couldn't get there on time I and my moment of celebrating my achievements is gone
1 out of 5 stars
Ntsepiseng K.
Well the bus was late,however I do understand there are unforeseen circumstances like road works,traffic etc…case in point after the bus picked me up in Ladysmith it had to turn back to Ladysmith just for one of the passengers negligence,who left a child in the bus & claim he went to the rest room…so we all had to bare with the drivers,,,however on the other side I would blame the company for not having serviceable ablution facilities in some of the buses…please do improve on that please.& also have something like a small canteen on the long distance buses especially @night cause wow 😮…& I full understand they cannot be granting passengers breaks every 30 minutes,we all rushing to get to our destinations
Passengers have expressed appreciation for the friendly and communicative drivers, who ensure a pleasant journey. However, there are consistent mentions of delays in arrival times due to extended travel durations or bus changes. Despite these timing issues, travelers generally find the experience enjoyable with attentive staff enhancing their comfort during trips.
My travel was not nice at all, we travel 8 hours instead of 5 hours, I was very bored and angry at the same time
1 out of 5 stars
Nokuthula A.
I didn’t enjoy anything, it was just another disappointment after the other. The bus was an hour plus late and stinking. We had a very long pause at Montrose because it had to wait for a refill, it had many stops😭😭. An arrival time was supposed to be 14:55 but we arrived few minutes before 20:00. Had a very dissatisfying experience
1 out of 5 stars
Nobuhle N.
We were changed from one bus to another X3. The bus that left from Ladysmith had no ablution facilities, the charging ports were not working.
Intercity Xpress is a long-distance bus company operating in South Africa. The company established itself as an affordable intercity bus operator, offering services between cities all over the country. Their coaches are equipped with standard seats and they have a generous luggage policy of up to 25 kg. Although they make an effort to respect their timetables, travelers report that delays are expected for Intercity Xpress, so it's good to be flexible with your schedule if you're traveling with them. Their cancellation policy is also flexible, as you can cancel your ticket up to 6 hours before travel time and get a refund of 80% of your ticket value.
Based on 3102 reviews, the company was rated 3.6 stars on Busbud. Travelers were especially satisfied with the ticket access and the staff but often complained with the wifi. Big Sky ticket prices on this trip start at $38
Customers have expressed dissatisfaction with the service, particularly regarding time travels. Some improvements in the service are desirable as customers had to change buses multiple times and were forced to travel at very slow speeds.
Citiliner Plus Ladysmith Pretoria recent customer reviews
It's very comfortable and they keep time , What I didn't like was sitting next to the toilet and it was so smelling
5 out of 5 stars
Sindisiwe X.
I enjoyed nothing there was very disappointed with their poor service 😞 was supposed to catch my bus at 1:30 am but it delayed for about 3 hours coz it came at 3:20 I will never choose that bus ever again and it was my 1st time got very dissatisfied with it 😢
1 out of 5 stars
Londiwe M.
We changed buses 2x. Along the way, we were forced to change to a bus that was traveling at the maximum speed of 20km/hr if not 10.
Frequently asked questions about traveling from Ladysmith, ZA to Pretoria by bus
Please note that schedules, routes, or operator details shown here may be updated or vary at the time of your trip.
How much is the bus ticket from Ladysmith to Pretoria?
The cheapest bus tickets from Ladysmith to Pretoria start from $17. The average price for this route is around $33. Busbud recommends that you book your tickets in advance for a better chance to get the lowest possible price.
How long is the bus ride from Ladysmith to Pretoria?
The average bus trip duration from Ladysmith to Pretoria is 7h 20m, covering a distance of 217 miles (349 km). The quickest bus can get you there in 5h 40m and is operated by Greyhound South Africa.
Which bus companies service the Ladysmith to Pretoria route?
What is the earliest and latest departure time for the bus from Ladysmith to Pretoria?
The earliest bus departs from Ladysmith to Pretoria at 1:00am. And the latest bus departs at 11:20pm.
What are the CO₂ emissions for the bus trip from Ladysmith to Pretoria?
A bus trip from Ladysmith to Pretoria generates an estimated 9 kg of CO₂, making it a highly eco-friendly travel option and recommended mode of travel by Busbud.
What is the best bus company from Ladysmith to Pretoria?
According to Busbud customers, the highest-rated bus company on this route is Big Sky, with an average rating of 3.6 out of 5 stars based on 3015 reviews.
Which bus company has the best Wi-Fi from Ladysmith to Pretoria?
Based on reviews on Busbud, the bus company Big Sky has the best Wi-Fi rating with a score of 1.5.
Which bus company has the most timely service from Ladysmith to Pretoria?
According to Busbud traveller reviews, the most timely bus company on this route is Big Sky, with a punctuality rating of 3.3 out of 5 stars.
Which bus company has the cleanest buses from Ladysmith to Pretoria?
According to Busbud traveller reviews, the bus company with the cleanest buses on this route is Big Sky, with a cleanliness rating of 4.2 out of 5 stars.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
12/01
$26
12/02
$21
Today
$31
12/04
$16
12/05
$16
12/06
$16
12/07
$17
12/08
$17
The cheapest trip from Ladysmith, ZA to Pretoria was searched and found on Dec 4, 2025 with a price of $16
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Ladysmith, ZA to Pretoria, as early as possible.
You can expect to pay from $16 to $65 for a bus ticket from Ladysmith, ZA to Pretoria based on the last 2 days. You can expect to find the cheapest price for the trip at $16 which is on 2025-12-04.
Usually Big Sky will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.