Passengers have shared positive experiences, highlighting the clean buses and excellent service from friendly drivers. Many appreciated the comfortable seats and effective communication during trips, with staff ensuring timely departures after stops. While some noted minor issues like non-functional charging ports or limited legroom for taller individuals, overall satisfaction remains high due to punctuality and courteous interactions.
I had a wonderful trip, the staff was very kind and friendly and they communicated with us effectively.Announced every stop and ensured everyone was back from shops and restrooms before taking off.
5 out of 5 stars
Samukelisiwe N.
The bus took long in Johannesburg park station without any announcement. The driver gave my daughter the wrong bag upon arrival at Queenstown bus 601
1 out of 5 stars
Malose M.
the service was good,what i did not like was the space bettween the seat,i am 5"9 and i was unable to put my legs properly but other than that.everything else was good
The service was satisfactory overall, but customers were disappointed by the lack of a charger on the bus. Some passengers also mentioned discomfort due to cold temperatures and unresponsive bus drivers regarding adjusting the air conditioning.
The bus was delayed for 3 hours. The seats were broken and extremely uncomfortable. Horrible experience.
1 out of 5 stars
Janine P.
The bus time was accurate, however, the condition of the bus was not welcoming. It was cold with no heaters and windows are not proper to restrict cold air from entering.
2 out of 5 stars
Lusindiso M.
I was not impressed at all because the bus was cold we ask the bus driver to turn off the air conditioner and he didn't
Based on 2701 reviews, the company was rated 2 stars on Busbud. Travellers were especially satisfied with the ticket access and the cleanliness but often complained with the WiFi. APM WC ticket prices on this trip start at $28
APMWC Pretoria Queenstown recent customer reviews
I bought a ticket online from pretoria bosman station only to arrive at the station and hear that I have to go to Joburg to get my bus there
The bus was very fast because we arrived early here at Queenstown but I didn't like that issue for bus station
According to customer reviews, the bus service has received positive feedback for its professional and kind staff. Customers appreciate their transparency in explaining and apologizing for any delays. However, there have been complaints about charging points not working on the buses. Additionally, some customers have expressed dissatisfaction with changing buses during the journey as it negatively impacts their experience. Overall, while there are a few areas of improvement mentioned by customers, the service is generally praised for its punctuality and comfort.
Customers appreciate the respectful drivers and love the buses. However, there have been reports of significant delays due to bus repairs near Johannesburg, causing unnecessary waiting times for passengers.
The bus delayed by 7 hours and still had a breakdown on the way to Johannesburg. No reassurance was given by officials and the numbers of the offices are deemed non-existent by mobile networks.
1 out of 5 stars
Siyamthemba F.
Was very disappointing. There was no bus in Pretoria. Had to incur extra charges to go to Midrand
1 out of 5 stars
Flora Nobenzane M.
Bus had to be repaired hardly an hour from Johannesburg leading to more than 3 hours delay
Users generally appreciate the comfort and improving service of this bus company, with positive remarks about staff friendliness and hygiene. However, there are consistent mentions of issues with punctuality regarding departure and arrival times. Additionally, some users noted that charging portals were not functioning during their trips.
I enjoyed comfort, on the downside, the charging portals and aircon were not working
4 out of 5 stars
Asanda M.
While everything from staff to hygiene to speed was superb, the bus needs to arrive on time. In addition, if there was a problem, customers need to be made aware than wait in ignorance.
4 out of 5 stars
Innocent N.
i would take the bus and recommend it to other people. but there must be discounts for erldely
Based on 1897 reviews, the company was rated 3.6 stars on Busbud. Travellers were especially satisfied with the ticket access and the departure location but often complained with the WiFi. Citiliner ticket prices on this trip start at $74
Based on 5 reviews, the company was rated 1.6 stars on Busbud. Travellers were especially satisfied with the staff and the departure location but often complained with the WiFi. Citilink ticket prices on this trip start at $37
Based on 8 reviews, the company was rated 2.7 stars on Busbud. Travellers were especially satisfied with the staff and the departure location but often complained with the power outlets. Ramalo ticket prices on this trip start at $64
Frequently asked questions about travelling from Pretoria to Queenstown, ZA by bus
How far is Pretoria from Queenstown?
It's about 698 km (433 miles) from Pretoria to Queenstown.
What are the departure and arrival locations for buses traveling from Pretoria to Queenstown?
Buses departing from Pretoria Station in Pretoria will take you to Intercape Office, Cathcart Road (next to Sasol Garage) in Queenstown.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
11-13
$42
11-14
$35
Today
$26
11-16
$26
11-17
$26
11-18
$30
11-19
$26
11-20
$32
The cheapest trip from Pretoria to Queenstown, ZA was searched and found on Nov 19, 2025 with a price of $26
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Pretoria to Queenstown, ZA, as early as possible.
You can expect to pay from $26 to $70 for a bus ticket from Pretoria to Queenstown, ZA based on the last 2 days. You can expect to find the cheapest price for the trip at $26 which is on 2025-11-19.
Usually Intercape, Eagle Liner will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
The cheapest trip from Pretoria to Queenstown, ZA was searched and found on Nov 19, 2025 with a price of $26
