Bus Tickets from Newcastle, ZA to Johannesburg

The time frames were not met I arrived at 13:17 at the park station instead of 11:35

The bus was scheduled for 7:30 -11:30 but we ended up leaving at 7:45 and arriving at 12:59 pm because the driver kept making unnecessary stops ,I had an appointment for 1:10 pm for my visa and ended having to pay R2394 extra for being late where else if the bus got there on time I wouldn't have to lose that much and I would have made it on time.

Delayed trip because some of the passengers didn’t have cash but they were allowed to onboard promising to withdraw along the way we kept on stopping for them and they said they forgot their pin and some said their cellphone has the online ticket but it needs to be charged.Waste of our time.

The bus was delayed by an hour and a half and we were only informed about the delay after the set time of departure. The journey was okay, however special attention needs to be given to the hygiene and sanitary aspect of the bus. The bus reeks of urine and it is extremely unpleasant and unbearable when traveling. The bus was dirty and had litter everywhere.

it was in time

I'm sleeping at a bus station because of your incompetence

Very unprofessional and do not respect the time that they set on their own. The whole purpose of taking a bus if for the convenience and comfortability. Now it’s dark out and Johannesburg is dangerous especially for women. It was supposed to be in Joburg at 16:40 but it’s 20:46 and I’m still not there. Trash

Please try improving your customer service, we cant be paying so much money for the bus to pick us up late and drop us very late at our destination. I was supposed to arrive in Johannesburg at 16:40 but I arrived around 17:50 it was dark and I nearly got mugged . Please don't make us think twice about using your service ever again.

Clean the toilets and be on time