Bus Tickets from Mossel Bay to Pretoria

I actually made a mistake booking a mainliner than a sleepliner. Mainliner is so uncomfortable I enjoy the sleepliner more.

The bus was very cold, heater stopped working half way in our journey, bus floor completely wet. The one bus driver very friendly and helpful but the other driver rude and unpleasant. Overall trip not to bad and on time.

The drivers were very professional at all times. One thing I would have liked, as a first time bus traveller, is someone from InterCape at the depot who I could ask which bus I should take. I had to walk from one bus to the next, asking which one was the correct bus...

Bus was a cockroach hotel, got stuck for 2 hours at weight bridge as our luggage was not weighted upon boarding and had to be repacked and in the event some removed. Bus engine cutout when aircon was switched on. Poor communication from crew.

Very bad I regret ever taking greyhound bus the trip that was suppose to be 18 hrs took 22 hrs instate we got stucked in the bus that they changed us to from joburg to pretoria we stayed in an unmoving bus for 3 hrs no apology no communication what so ever so when we ask a driver what is the problem his reply was he is still pumping the air into the bus apparently the bus is being doing like that since morning all his stops the bus can't accelerate he must just pump the air first we all dd not understand y he dd not report it and exchange it with another one in-state of waisting everybody's time with something he knew of

It was very unpleasand because there was almost an 10 hours,delay in my bus which was suppose to leave at 15:30 but only left the next morning 00:20 so its like 9 hours delay and no explanation given or anything. Im very unhappy regarding this because i booked my ticked more than a month ago already and then im almost a day late on arrival very unfair