According to multiple reviews, customers express dissatisfaction with the service provided by Intercape. They mention that the personnel is awfully rude and lacks customer service training. Additionally, there are complaints about buses not adhering to schedule times. As a result of these negative experiences, some customers state that they will not be using the service again.
Intercape Mainliner Grahamstown Port Elizabeth recent customer reviews
I did not have a trip with interCape as i received an sms in the middle of the night saying my couch is delayed for an hour and a half, waited at the bus stop for more than 2 hours, still no bus!
1 out of 5 stars
Yasaar S.
The personel of Intercape needs customer service training. They are awfully rude. Not every passanger is a person that has no job or does not have a destination to go to. When I approach a person, I expect them to lesson to my question, answer it and if there is any additional questions, tend to it.
1 out of 5 stars
Clayton M.
The bus was supposed to arrive at 05:45 and I had to find other means of transportation to PE from Grahamstown because I'd miss my flight. When I called the intercape office I was told he bus would only arrive after 4 hours. I'm highly upset and when I asked to cancel my ticket, I was told I can't which made me even more upset.
Based on 2701 reviews, the company was rated 2 stars on Busbud. Travellers were especially satisfied with the ticket access and the cleanliness but often complained with the WiFi. APM WC ticket prices on this trip start at $28
APMWC Grahamstown Port Elizabeth recent customer reviews
Firstly bus was late with 2hrs secondly the bus left me while I went to the toilet. Bad first experience
1 out of 5 stars
Lonwabo M.
I enjoyed nothing. I had to get alternative transport as the bus was late and I was going to miss my flight had I waited longer
According to customer reviews, there are several negative experiences with the bus service. Customers complain about buses not arriving on time for pickup and experiencing significant delays during their trips. Additionally, there were instances where customers missed flights due to these delays and had to incur extra expenses for alternative transportation. It is important to note that no messages or notifications were received regarding the delays, causing frustration among passengers.
Intercity Xpress Grahamstown Port Elizabeth recent customer reviews
The bus left early. In spite of me being at the pick up 15 minutes early I still missed the bus. I have been phoning numerous numbers that either does not exist or go straight to voicemail. Even my email can't be delivered 😖.
1 out of 5 stars
Marlize W.
Nothing to enjoy as the bus was more than 2 hours late had to make alternate plans. Very unproffesional would never recomend their services, ever.
1 out of 5 stars
Stephan V.
bus never arrived,but then they lamed e d ay asnt at the stopwhen i was and i missed interview because of this incompetent bus company
Based on 2978 reviews, the company was rated 3.6 stars on Busbud. Travellers were especially satisfied with the ticket access and the staff but often complained with the WiFi. Big Sky ticket prices on this trip start at $29
Big Sky Grahamstown Port Elizabeth recent customer reviews
Based on 10228 reviews, the company was rated 2.8 stars on Busbud. Travellers were especially satisfied with the ticket access and the staff but often complained with the WiFi. Eagle Liner ticket prices on this trip start at $33
Eagle Liner Grahamstown Port Elizabeth recent customer reviews
it didnt even arrive, waited for hours but it did not arrive. I even arrived an hour early and left 3 hours late from the time it was supposed to arrive. very dissatisfied with the whole experience
1 out of 5 stars
Yandi N.
Bad bad bad. I missed my bus this morning because I did not get a sms to say that the bus I need to get on is intercity. I then missed my interview as well that I had to go for in PE @1
Based on 9116 reviews, the company was rated 3.1 stars on Busbud. Travellers were especially satisfied with the ticket access and the staff but often complained with the WiFi. Greyhound South Africa ticket prices on this trip start at $31
Citiliner Plus Grahamstown Port Elizabeth recent customer reviews
The Driver was very friendly. Pleasant trip. The bus was 50 minutes late. It would be nice if passengers could be notified, instead of panicking whether the bus is coming or not. I had an appointment in PE from Grahamstown & made an appropriate time management booking. I had to call customer care.
Based on 817 reviews, the company was rated 2.1 stars on Busbud. Travellers were especially satisfied with the ticket access and the seats but often complained with the WiFi. ilulaBus ticket prices on this trip start at $29
Based on 3848 reviews, the company was rated 1.7 stars on Busbud. Travellers were especially satisfied with the ticket access and the seats but often complained with the WiFi. Delta Coaches ticket prices on this trip start at $36
Railway Station, Cnr Harbor Road and Strand St, Port ElizabethRailway Station
E - Greenacres - Intercape Depot
19 Nile Rd, Perridgevale, Port Elizabeth, 6001, South Africa
F - Port Elizabeth
Intercape office, Link Rd, Perridgevale, Port Elizabeth, 6001, South Africa
Frequently asked questions about travelling from Grahamstown to Port Elizabeth by bus
What is the distance between Grahamstown and Port Elizabeth?
The distance between Grahamstown and Port Elizabeth is around 113 km (70 miles).
What are the departure and arrival locations for buses traveling from Grahamstown to Port Elizabeth?
Buses traveling this route start their trip at The Frontier Country Hotel, Bathurst Street, in Grahamstown, and end it at Intercape Office, C/O Fleming and North Union Street (Central), in Port Elizabeth.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
11-13
$27
11-14
$32
Today
$26
11-16
$26
11-17
$28
11-18
$28
11-19
$26
11-20
$28
The cheapest trip from Grahamstown to Port Elizabeth was searched and found on Nov 15, 2025 with a price of $26
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Grahamstown to Port Elizabeth, as early as possible.
You can expect to pay from $26 to $94 for a bus ticket from Grahamstown to Port Elizabeth based on the last 2 days. You can expect to find the cheapest price for the trip at $26 which is on 2025-11-16.
Usually Intercape will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
The cheapest trip from Grahamstown to Port Elizabeth was searched and found on Nov 15, 2025 with a price of $26
