Passengers frequently commend the Intercape bus service for its comfortable rides, friendly staff, and overall enjoyable travel experiences. However, some users have noted concerns about time management with delays being a common issue. Additionally, there are mentions of hygiene problems on board and safety concerns due to vendors boarding at stops.
Intercape Mainliner East London Durban recent customer reviews
Bad experience, Bus was late by 4hours and it was Intercity not Intercape. Was not happy at all.
1 out of 5 stars
Gcino Z.
I didnt enjoy it coming late and arriving in durban 12 hours later and the driver flying over the bumps so much so that the passenger were screaming in pain 😢
1 out of 5 stars
Pam N.
The bus was 3 hours 30 minutes late, your driver is rude and I'm still in the bus not even at PMB yet, very bad service
Passengers have shared positive experiences with Intercity Express, highlighting punctuality and friendly drivers. The buses are generally clean and comfortable, contributing to smooth journeys. However, some users noted issues such as non-functional charging ports and occasional delays due to roadworks or other factors. Despite these minor concerns, the overall service is well-regarded by travelers.
Intercity Xpress East London Durban recent customer reviews
I had an excellent travel experience. The journey was smooth, comfortable, and well-organized. I will certainly be using this bus service for all my future travels.
4 out of 5 stars
Khusela M.
Arrival and departure time were exactly 💯 correct no delays , vehicle clean and warm 😀
5 out of 5 stars
Yandiswa N.
Everything went smoothly, and the bus arrived at the destination only 30 minutes later than scheduled. This delay is understandable due to ongoing road works in the Eastern Cape and KwaZulu-Natal."
Based on 2711 reviews, the company was rated 2 stars on Busbud. Travellers were especially satisfied with the ticket access and the cleanliness but often complained with the WiFi. APM WC ticket prices on this trip start at $29
APMWC East London Durban recent customer reviews
There was a 2 and a half hour delay.My plans were disruputured.Checkered in at 01H00
Users have shared positive experiences, highlighting the bus's punctuality and cleanliness. Many found the journey comfortable with welcoming drivers contributing to a pleasant atmosphere. While some mentioned minor issues like needing toilet refreshment or improved communication from one driver, overall satisfaction remains high among travelers who appreciated features such as charging ports and fridges.
Greyhound East London Durban recent customer reviews
There was no trip, I was told that the trip was cancelled when I was checking in…I had to look for another transport alternative and pay more. I’ll never ever use greyhound buses again. Y’all showed me flames.
1 out of 5 stars
Anathi S.
On time
Good driving
One driver did not have patience. & talking like he's been telling you something several times.
Need to refresh toilet
To put off light
Change change ùûe
According to 11 reviews, Big Sky received a 3.3-star rating for this journey. Travellers were especially satisfied with the temperature and the power outlets, but some complained about the timeliness. Big Sky ticket prices on this trip start at $41
Big Sky East London Durban recent customer reviews
Bus was late with 3 hours, was very slow and it arrived 5 hours late to my destination
1 out of 5 stars
Yongama M.
Bus arrived late, drivers were cocky, no explanation as to why they were late. We were stuck on the road for 6 hours without moving. The whole experience wasn't pleasant.
1 out of 5 stars
Londeka Precious M.
1. Bus was very late
2. Driver did not check tickets due to poor signal. Stated he would while stopping at a certain place and never did.
3. Bus smelt very bad (throughout the bus it smelt of urine, very strong stench)
4. Bus looked horrific (rubbish/food everywhere)
5. Bus had cockroaches crawling on people due to mess (rubbish/food on the floor and behind the seats)
Based on 87 reviews, the company was rated 2.2 stars on Busbud. Travellers were especially satisfied with the ticket access and the cleanliness but often complained with the WiFi. Jacobs Coaches ticket prices on this trip start at $64
Frequently asked questions about travelling from East London to Durban by bus
How far is East London from Durban?
The distance covered from East London to Durban is 460 km (285 miles).
What are the departure and arrival locations for buses traveling from East London to Durban?
Buses traveling this route start their trip at Intercape Office, Moore Street (Windmill Park), in East London, and end it at Durban Beach - Intercape Office, o. R Tambo Parade (Opposite Tropicana Hotel), in Durban.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
11-16
$54
11-17
$43
Today
$77
11-19
$47
11-20
$54
11-21
$59
11-22
$66
11-23
$66
The cheapest trip from East London to Durban was searched and found on Nov 17, 2025 with a price of $43
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from East London to Durban, as early as possible.
You can expect to pay from $43 to $112 for a bus ticket from East London to Durban based on the last 2 days. You can expect to find the cheapest price for the trip at $47 which is on 2025-11-19.
Usually Big Sky, Intercape will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
The cheapest trip from East London to Durban was searched and found on Nov 17, 2025 with a price of $43
