Users have reported that the bus service provides a comfortable travel experience. However, there were consistent mentions of buses arriving late by about 30 minutes. Despite this delay, passengers seemed satisfied with the overall comfort during their journey.
My ticket stated that the bus will depart by 9:10am unfortunately it was 20 minutes late, regardless that it was late I had a very comfortable seat, very quiet, clean toilets and the bus trip felt like an hour's trip flight😍
5 out of 5 stars
Olwakhe K.
The bus was clean and comfortable. The driver waa also friendly however the ladies working for Eagle Liner were very unprofessional. They checked our tickets while sitting in the bus and also mixed people who were supposed to leave at 9am and 10am together and people who were supposedly yo be in the bus were 9am ,that alone caused confusion and it was incompetent of them .
2 out of 5 stars
Jemina M.
To start with, the bus was supposed to keave at 09h00 but only left at 09h20. We left from Durban station and before we got to Marian hill the bus driver phoned the office and requested a mechanic to look at the bus because it seemed to be stuck in 4th gear. We struggled on to Pietermaritzburg where the mechanic tried to fix the bus. After about 20 minutes they realized that they could not fix the bus and requested another bus to continue the journey. The replacement bus arrived about 80 minutes later. By that time I had already nade other arrangements.
Users have shared positive experiences with the bus service, highlighting punctuality, cleanliness, and comfort. The staff is noted for being friendly and communicative throughout the journey. However, a few users mentioned delays due to unforeseen circumstances or passenger issues causing inconvenience. Overall satisfaction remains high despite these minor setbacks.
Bus was late and it was machenically faulty as it had to stop on two occassions and we were not informed about the problem.
2 out of 5 stars
Mduduzi X.
The service was 100 my luggage was too big n 1 of the intercape assistant helped me to get to the bus, most importantly was time, for the first time intercape arrived in time, plus we get to Harrismith exact time, wow I was super happy
5 out of 5 stars
Mookgo Jeanette M.
My impression about their service is that everything was smooth and fast and the drivers was on time
What I didn't like is that our ride was delayed for 1hour 40min due to unforseen circumstances I just hope everyone to arrive at their destinations
Users have shared positive experiences, highlighting that the bus was punctual and the driver efficiently managed transit stops to ensure a timely arrival at their destination. Additionally, they appreciated the driver's professionalism throughout the journey.
Bus was on time and the driver tried not to waste time during transit stops. We reached the destination as quickly as possible. I was impressed 💯
5 out of 5 stars
Noor Jahaan M.
I got dropped off in the middle of the road had to find my way back to my drop off zone because the bus didnt stop where it was suppose to,the driver tells me he shouted out asking passengers who getting dropped off at harrismith,how am I suppose to hear that when I'm sitting at the back of the bus?he then tells me the bus cant go back he will put in the that's going back to harrismith..I'm really teally disappointed
Based on 1904 reviews, the company was rated 3.6 stars on Busbud. Travelers were especially satisfied with the ticket access and the departure location but often complained with the wifi. Citiliner ticket prices on this trip start at $17
Based on 2997 reviews, the company was rated 3.6 stars on Busbud. Travelers were especially satisfied with the ticket access and the staff but often complained with the wifi. Big Sky ticket prices on this trip start at $18
Based on 9126 reviews, the company was rated 3.1 stars on Busbud. Travelers were especially satisfied with the ticket access and the staff but often complained with the wifi. Greyhound South Africa ticket prices on this trip start at $24
Citiliner Plus Durban Harrismith recent customer reviews
They told us we are not going to Harrismith while we booked tickets to there but the bus was going to Montrose in Pietermaritzburg
Based on 115 reviews, the company was rated 2.6 stars on Busbud. Travelers were especially satisfied with the ticket access and the power outlets but often complained with the wifi. Big Tree ticket prices on this trip start at $38
Overall, customers have expressed some minor concerns about the coaches and services provided. They suggest that the bus station in Harrismith should be relocated to Shell Garage on MacKenzie Street for 24-hour operation and passenger safety. However, there are also a few negative reviews stating very bad service and suggesting that the company should close down.
Frequently asked questions about traveling from Durban to Harrismith by bus
What is the travel distance from Durban to Harrismith?
The distance separating Durban and Harrismith is 159 miles (256 km).
What are the departure and arrival stations when taking the bus from Durban to Harrismith?
The majority of buses traveling from Durban to Harrismith start their journey at Durban Beach - Intercape Office, o. R Tambo Parade (Opposite Tropicana Hotel) and wind up at Harrismith - Shell Garage, Mkechnie Street (building adjacent to Garage). These are the most popular pick-up and drop-off locations on this route, but you can also find other options that could better fit your plans.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
11/16
$17
11/17
$20
Today
$17
11/19
$17
11/20
$19
11/21
$17
11/22
$20
11/23
$17
The cheapest trip from Durban to Harrismith was searched and found on Nov 18, 2025 with a price of $17
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Durban to Harrismith, as early as possible.
You can expect to pay from $17 to $36 for a bus ticket from Durban to Harrismith based on the last 2 days. You can expect to find the cheapest price for the trip at $17 which is on 2025-11-21.
The cheapest trip from Durban to Harrismith was searched and found on Nov 18, 2025 with a price of $17
