Many users have praised the service for its professionalism, friendly staff, and clean buses, with some highlighting the comfort and punctuality of the trips. However, there are mentions of issues such as small seats, non-functional charging ports, and air conditioning being too cold. Some users also noted delays and the need for curtains on the buses.
The gate was late, it arrived at 10h45 and it wasnt intercape as booked, then it broke down while at the station and we left only at 11h45. Then the bus broke down again in Volkrust for 2 hours and delayed us heavily. Arrived at 1am - it is not safe for SAn women to be stuck in Midrand at 1 in the morning. Intercape needs to do better, we paid in full for this trip and would like to know what compensation is being offered for this major inconvenience
1 out of 5 stars
Bongiwe M.
I was surprised that i bought an intercape tickit but got a different bus written tour something all i remember is that it was brown. Tell me what is the point of this because according to me was false advertising. Why was i not informed before i made a purchase that this would happen. I would have opted for another bus. Worst of it all we did not even stop at Montrose we had to eat when we got to pretoria. We got an hour late in pretoria as the tickets said will be in PTA at 9pm.
3 out of 5 stars
Dimakatso M.
Uncomfortable, aircon was cold on a very cold night, sit could not recline, window i was sitting next to was loose making a weird shaking noise, the whole ride from Durban to Pretoria.
Passengers have praised the punctuality and friendliness of drivers, as well as their attention to safety. However, some travelers noted discomfort due to limited legroom and a lack of amenities like toilets or charging facilities on certain buses. Additionally, issues with bus maintenance such as leaks and non-functioning doors were mentioned by several users.
The Bus I booked was full I had to wait for 1:30 minutes for another bus to come.
1 out of 5 stars
Isaac F.
The bus was okay but the problem was the time getting there and the time we arrived at Pretoria it didn’t arrive in time
The bus was too slow
2 out of 5 stars
Fisokuhle N.
It’s a nonsensical service. It was a 10:00 am bus but it arrive now at 22:45.
And it’s not the first time. Even last few years thier service was poor. Actually eagle liner must be removed. They use a bus called national express which doesn’t enter a park station
According to 41 reviews, Citiliner received a 3.7-star rating for this journey. Travelers were especially satisfied with the staff and the seats, but some complained about the value for money. Citiliner ticket prices on this trip start at $17
Adjust air conditions, so that everyone can be satisfied. Not very cold and not hot please
4 out of 5 stars
Emmaculate Pontsho L.
I was supposed to arrive in Pretoria by 17h30 but we got there by 18h10 woth no apology for thw delay our driver who took the bus from Montrose bus stop station was not nice he was not even playing soft music like our first driver
5 out of 5 stars
Ntokozo Zimtoti N.
The bus was just ok and traveled safely. Even though we arrived late in Tshwane, I am not complaining. Enjoyed it very much. The gentleman that was seating us in the bus was more understanding to people with special needs. It was absolutely incredible to witness.
Passengers have shared positive experiences with Big Sky, highlighting the professionalism and friendliness of the drivers as well as comfortable seating. The buses are generally clean, equipped with charging ports, and punctual. However, some users noted issues such as unpleasant odors from toilets and occasional delays due to frequent stops or road closures. Overall satisfaction remains high among travelers who appreciate the service provided by this company for long-distance journeys.
Big Sky Durban Pretoria recent customer reviews
Everything was fine but the toilet had bad smell of which the bus started to be smelly
4 out of 5 stars
Tshiamo M.
The bus was an hour late and no one informed us. I am grateful to that driver who came to fetch us and took us to durban station to catch a bus and the gentleman man assisted us in showing us where to go so that we can catch a bus.
2 out of 5 stars
Nokwazi M.
The seats were comfy and the toilet was not smelly. We also arrived earlier than expected.
Many users have praised the bus service for its punctuality, comfort, and friendly staff. The buses are often described as clean and equipped with useful amenities like charging ports. However, some reviews mention issues such as unpleasant odors from toilets or air conditioning not functioning properly. Additionally, there were concerns about communication regarding changes in departure times and confusion at certain stations. Overall, passengers appreciate the reliable service but highlight areas where improvements could enhance their experience further.
Citiliner Plus Durban Pretoria recent customer reviews
The ride was very nice,the seats were comfortable,ventilation was good.the problem is the bus was not clean and the were many cockroaches in the bus and their smell.
3 out of 5 stars
Nthabi M.
The bus stoped at Johannesburg for almost an hour while they know we were already late by 4hours due to traffic
1 out of 5 stars
Nkosinathi M.
Bus was on time , we even arrived almost an hour earlier. However cleanliness of the bus could improve, all seats seem to be stained and I had to walk up to the back checking all seats.
Frequently asked questions about traveling from Durban to Pretoria by bus
How much does a bus ticket from The Edward Hotel (Durban) to Pretoria cost?
The bus ticket price from The Edward Hotel (Durban) to Pretoria starts at $15. The best way to find cheap bus tickets from The Edward Hotel (Durban) to Pretoria is to book your tickets as early as possible. Prices tend to rise as your travel date approaches, so book in advance to secure the best prices!
How long is the bus ride from The Edward Hotel (Durban) to Pretoria?
The average travel time between The Edward Hotel (Durban) and Pretoria is around , although the fastest bus will take about 8h 15m. This is the time it takes to travel the 332 miles that separates the two cities.
How many daily bus connections are there between The Edward Hotel (Durban) and Pretoria?
The number of buses from The Edward Hotel (Durban) to Pretoria can differ depending on the day of the week. On average, there are 39 on this route. Some buses run direct routes, while others have layovers. Simplify your bus trip from The Edward Hotel (Durban) to Pretoria by comparing and selecting the bus that fits you travel style and budget on Busbud.
Which bus companies travel from The Edward Hotel (Durban) to Pretoria?
When taking the bus from The Edward Hotel (Durban) to Pretoria, you can travel comfortably and safely with Intercape, Eagle Liner, Citiliner.
What are the departure and arrival stations when taking the bus from The Edward Hotel (Durban) to Pretoria?
Buses traveling between The Edward Hotel (Durban) and Pretoria leave from Durban Beach - Intercape Office, o.r Tambo Parade (Opposite Tropicana Hotel) or Durban Station and arrive at Pretoria Station, Pretoria Station.
Where are the popular stops in The Edward Hotel (Durban) and Pretoria?
