The reviews highlight a generally positive experience with the bus service, noting comfortable seating and friendly staff. Many passengers appreciated the clean buses and safe driving practices. However, some common concerns included issues with punctuality, as several buses arrived late without apologies from staff. Additionally, there were mentions of inadequate bathroom facilities leading to unpleasant odors during travel. Despite these challenges, many travelers found their journeys enjoyable overall due to courteous drivers and attentive service.
For one the toilet couldn't be utilised 100% passengers were instructed to do number one only, unfortunately there was a lady who had a runny tummy so we had to make numerous stops to accommodate her. Secondly I'm not sure if the bus had a clash with a small car the bus stopped the drivers got off with out saying anything to us even when they got back. Thirdly we were supposed to reach our destination at 5pm but we arrived an hour later.
2 out of 5 stars
Conny M.
I enjoyed traveling with Intercape ,however the bus seat chairs were so close to each other couldn't sit comfortably , that was bit disappointing, otherwise all was good and drivers were so consistent on time
5 out of 5 stars
Hazel Z.
Service they provided was excellent! Just the bus was smelling urine! From PTA till we reach our destination that was so unpleasant!
According to 36 reviews, Citiliner received a 3.3-star rating for this journey. Travellers were especially satisfied with the staff and the seats, but some complained about the WiFi. Citiliner ticket prices on this trip start at $24
Citiliner Plus Pretoria Durban recent customer reviews
The driver was good, didn't have any problem on the road, for the first time I felt comfortable sleeping during my trip.
4 out of 5 stars
Gavaza M.
Please guys stop advertising false adverts, the bus was said to have a wifi but it didn't and it was regarded as clean but nah it wasn't and the driver doesn't take the covid 19 rules serious as some passengers were not wearing mask
1 out of 5 stars
Jackson K.
The bus was uncomfortable... Greyhound came in Pretoria instead of citiliner with a rude driver..
Many users appreciated the friendly and skilled drivers, as well as the overall safety of their trips. The buses were generally clean and comfortable with calming music enhancing the travel experience. However, some reviews noted issues such as a lack of toilets, charging points not working consistently, temperature discomfort due to non-functional heaters or air conditioning, and occasional delays in arrival times.
I enjoyed everything actually it’s arrived at time
And during the trip the driver was focused on a road n played us music that’s help us to enjoy a trip
5 out of 5 stars
Fisokuhle N.
Many stops,suppose to arrive by 17:15 but we're in Pinetown at 18:20 ended up in Pinetown instead of Durban because it was late
1 out of 5 stars
Thobile N.
Well the bus was not that bad old but the driver was great he looked after all passengers
Passengers consistently praise the comfort and cleanliness of the buses, as well as the friendliness and professionalism of the staff. Many reviews highlight timely arrivals and safe driving skills. However, some users noted issues with charging points not working during trips. Overall, travelers express satisfaction with their experiences on this service.
Big Sky Pretoria Durban recent customer reviews
The driver was friendly, obeying the road rules, arrived on time, very good driving skills.
5 out of 5 stars
Mlungisi Patrick Z.
My journey with Big sky was amazing...driver's company was very good👍
Bus was clean,smell nice
There was nothing I didn't like
5 out of 5 stars
Mamsy M.
Very disappointing. I even sent a complaint email and made several phone calls but to date nobody even responded to me.
Passengers generally appreciated the comfort and cleanliness of the buses, highlighting friendly and helpful drivers who ensured a smooth journey. Many noted that trips were punctual, with clear communication from staff. However, some mentioned concerns about speeding drivers and inconsistent temperature control on board.
Citiliner Plus Pretoria Durban recent customer reviews
I got greyhound bus it had cockroaches. I got raindrops when it was raining. It was stuffy inside no fresh air.
1 out of 5 stars
Samukelo N.
It was late and there was no communication,when we reach park station this thing of up and down l don't like it.
1 out of 5 stars
Nobuhle Patricia M.
The worst experience of my life! The bus broke down and we were stranded for hours!
Based on 2701 reviews, the company was rated 2 stars on Busbud. Travellers were especially satisfied with the ticket access and the cleanliness but often complained with the WiFi. APM WC ticket prices on this trip start at $39
Frequently asked questions about travelling from Pretoria to Durban by bus
How much does a bus ticket from Pretoria to The Edward Hotel (Durban) cost?
The bus ticket price from Pretoria to The Edward Hotel (Durban) starts at $22. The best way to find cheap bus tickets from Pretoria to The Edward Hotel (Durban) is to book your tickets as early as possible. Prices tend to rise as your travel date approaches, so book in advance to secure the best prices!
How long is the bus ride from Pretoria to The Edward Hotel (Durban)?
The average travel time between Pretoria and The Edward Hotel (Durban) is around , although the fastest bus will take about 8h 30m.This is the time it takes to travel the 535 km that separates the two cities.
How many daily bus connections are there between Pretoria and The Edward Hotel (Durban)?
The number of buses from Pretoria to The Edward Hotel (Durban) can differ depending on the day of the week. On average, there are 36 on this route. Some buses run direct routes, while others have layovers. Simplify your bus trip from Pretoria to The Edward Hotel (Durban) by comparing and selecting the bus that fits you travel style and budget on Busbud.
Which bus companies travel from Pretoria to The Edward Hotel (Durban)?
When taking the bus from Pretoria to The Edward Hotel (Durban), you can travel comfortably and safely with Intercape, Citiliner, Eagle Liner.
What are the departure and arrival stations when taking the bus from Pretoria to The Edward Hotel (Durban)?
Buses travelling between Pretoria and The Edward Hotel (Durban) leave from Pretoria Station or Pretoria Station and arrive at Durban Beach - Intercape Office, o.r Tambo Parade (Opposite Tropicana Hotel), Durban Station.
Where are the popular stops in Pretoria and The Edward Hotel (Durban)?
Stops in Pretoria
A - Pretoria Station
Office 4, Pretoria Station, 180 Scheiding St, Pretoria Central, Pretoria, 0002, South Africa
B - Pretoria Station
Motor Coach Terminal, corner of Paul Kruger and Sheiding street
