According to customer reviews, the bus service received mixed feedback. Some customers praised the comfort provided by the company, while others expressed dissatisfaction with the lack of food options during their rides. It is recommended to consider other alternatives if hot meals and a wider variety of snacks are important for your journey experience.
Cruz del Sur Cusco Lima recent customer reviews
Disgraceful. Our baggage was destroyed, all of our souvenirs had to be thrown away. Thousands of pounds worth of clothes had to be thrown away.
1 out of 5 stars
Cameron C.
Bus broke down and had to wait 5 hours for a replacement. So arrived 5 hours late.
2 out of 5 stars
Marc L.
Horrible ride, no food, snacks where basic and very only two items, no terminals had any hot food or drinks. If this is the best bus service in Peru, take a flight.
Passengers appreciated the affordability and comfort of CIVA's long-distance bus service, noting spacious seating. However, some mentioned issues such as a lack of WiFi, limited stops during lengthy journeys, unpleasant odors on board, and occasional maintenance problems like broken speakers. Overall satisfaction was expressed despite these minor inconveniences.
Superciva Irizar Cusco Lima recent customer reviews
It was cheap. The bus smelled strongly of urine. There was only one stop in the 23 hour journey. The bus was late arriving.
3 out of 5 stars
Matthew J.
They didn't honor their word in taking care of my pet. She was in cargo and I was told I'd be able to check in on her every 5 hours. There was only 1 checkin, and like 15 hours between the last one. After the 15 hours, no one was there to open the cargo, so i did it myself. I was scolded for opening the cargo, when I told them they weren't doing their jobs. But my dog is safe and sound. She was okay! So I'm happy about that and grateful.
2 out of 5 stars
Boyowa David O.
The bus drive was cheap. However, it took us nearly a day to get to Lima, and we drove with only one single stop in the morning. The AC was broken for the first part of the journey, and whilst meant as a nice gesture, we had to watch 7(!) full-length movies in Spanish on max volume.
Customers express dissatisfaction with the service, specifically mentioning issues such as uncomfortable seats at the back, loud ventilation, non-reclining seats, and malfunctioning USB ports. They also complain about poor quality food. Some customers mention unkind drivers who refuse to provide WiFi passwords and dirty toilets. However, there are positive comments regarding comfortable bus seats and a smooth trip overall.
Excluciva Cusco Lima recent customer reviews
Very poor. Seats at the back extremely bad. Loud vent. Don’t recline. USB ports not working. Food bad
1 out of 5 stars
Edward S.
The driver wasn't kind, he didn't want to give the WiFi password, the tv sceen not working, the food we got wasn't eatable, the toilets not clean, the bus sites was good. and comfortable, the trip was fine no problem s
2 out of 5 stars
Sapir E.
There was a little bit of miscommunication because I don't speak Spanish my suitcase got put on the early bus to Lima and my bus to Lima was later that day but once I got to Lima I went to the office and the lady could speak English and she was amazing and found my suitcase and got it sent to her office where I was waiting I got my suitcase back then she helped me get a taxi to my hostel so very pleased with the lady for fixing everything
Based on 526 reviews, the company was rated 3.7 stars on Busbud. Travellers were especially satisfied with the ticket access and the power outlets but often complained with the WiFi. Oltursa ticket prices on this trip start at $84
Oltursa Cusco Lima recent customer reviews
I'm sure it would've been great if the bus had actually turned up, I was sitting at Huancaro Park for an hour which is where the map said to go to and nothing came, and I haven't had any reply from the email I sent. I'm not sure what happened but I'll be using redbus from now on they're reliable
1 out of 5 stars
Jaime C.
No announcement for what is going on. No food service, no blanket, no heating on bus. It’s totally different from your advertising on YouTube.
1 out of 5 stars
Kibo Y.
I booked a trip from Cusco to Lima I’m attempts to make it to Lima before the government shut down its borders but was unsuccessful in my attempts. I never received a notification that the bus would not be able to leave due to the travel ban. I’m slightly disappointed in the lack of communication with their customer service
Customers express dissatisfaction with the service, specifically mentioning dirty curtains, sheets, seats and floor. They also complain about the lack of legroom and only two stops in a 24-hour journey, one of which was too short to do or buy anything.
Econociva Cusco Lima recent customer reviews
No había espacio para las piernas, el bus estaba sucio y además en 24 horas solo hizo 2 paradas, de las que una fue de 2 minutos y no pudimos hacer/comprar nada.
1 out of 5 stars
Giulia F.
We asked the company about the protest that happened few days ago if we can pass and we been told we can, we got to the protest area and got stuck like the other 15 buses of the same company and few of other companies.
We had to cancel our flight and walk 40km to pass the blockroads to get the other side of the road and from there getting to Lima.
The company didn't said the truth and a lot of people been stuck over of 3 days without food or water.
the company just tried to make money without care of people health or security.
1 out of 5 stars
Yosef Haim H.
The bus was on time and fairly comfortable for a basic bus. 'Basic' means that there are no WiFi on the board, no possibility to charge your phone, no blanket for the night and no option to switch on and off your personal screen. The bathroom smelled bad at the end, though.
Los Alamos 1274, San Juan de Miraflores 15056, PeruAtocongo
F - Panamericana Nte.
Panamericana Nte., Lima 15093, Peru
Frequently asked questions about travelling from Cusco to Lima, PE by bus
What is the distance between Cusco and Lima?
The distance between Cusco and Lima is around 573 km (355 miles).
What are the departure and arrival locations for buses traveling from Cusco to Lima?
Buses traveling this route start their trip at Terminal Terrestre, in Cusco, and end it at Javier Prado, in Lima.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
11-15
$84
11-16
$35
Today
$35
11-18
$35
11-19
$35
11-20
$35
11-21
$35
11-22
$40
The cheapest trip from Cusco to Lima, PE was searched and found on Nov 18, 2025 with a price of $35
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Cusco to Lima, PE, as early as possible.
You can expect to pay from $35 to $97 for a bus ticket from Cusco to Lima, PE based on the last 2 days. You can expect to find the cheapest price for the trip at $35 which is on 2025-11-18.
Usually Cruz del Sur, Oltursa will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
The cheapest trip from Cusco to Lima, PE was searched and found on Nov 18, 2025 with a price of $35
