Based on 14645 reviews, the company was rated 4.3 stars on Busbud. Travellers were especially satisfied with the ticket access and the staff but often complained with the WiFi. Ebus ticket prices on this trip start at $91
Based on 17660 reviews, the company was rated 4.2 stars on Busbud. Travellers were especially satisfied with the ticket access and the cleanliness but often complained with the WiFi. Rider Express ticket prices on this trip start at $67
Rider Express Chase Hope recent customer reviews
The bus ride itself was fine, but the lack of timely communication for a significant delay was unacceptable. I received a notification that the bus would be 30 minutes late at the exact scheduled departure time of 3:10 PM. This left me no choice but to wait on the concrete in the rain for an hour, when I could have comfortably waited indoors at home had the notice been sent sooner. I understand delays happen, but the notification process needs to be improved to be useful for passengers.
