Passengers generally appreciate the comfort of the buses, highlighting effective heating and overall good service. However, there are repeated mentions of issues with cleanliness in some areas like toilets and seats. Additionally, punctuality seems to be a concern for several users who experienced delays during their journeys.
As if you care, bus arrived 4 hours later and travelled 16 hours. We had to jump off when its steep because it could not climb steepy road. It was a disaster 🚮🚮🚮
1 out of 5 stars
Mantombi M.
Bus broke down , we had to wait for 3hrs for backup bus with no toilets (budgetliner) and furthermore, no compensation! The service is mostly poor and this is not the first time!!!
1 out of 5 stars
Wandile M.
It was cold outside but the heaters inside the bus really worked, it was hot in the bus and the seats were comfortable, I enjoyed that.
The problem started with the toilet. It was smelling so bad I had to cover my face with a fleece to avoid the smell.
Users have noted that the bus provided charging ports as promised and offered sufficient stops for stretching and restocking, which they appreciated. However, there was a desire expressed for internet availability on board. Additionally, some users reported challenges with ticket rescheduling policies when missing their scheduled buses.
I booked a ticket and miss bus but they refused to reshedule my ticket and mya money was gone
5 out of 5 stars
Zubenathi D.
The charging ports were there as promised, the stops were sufficient to get time to stretch and restock. I do wish that there had been internet on the bus.
3 out of 5 stars
Lethu M.
It was the worst experience. The toilet was smelling and the driver was very rude and we only had two stops for a break which is so not enough for a thirteen hour journey.
Based on 2707 reviews, the company was rated 2 stars on Busbud. Travelers were especially satisfied with the ticket access and the cleanliness but often complained with the wifi. APM WC ticket prices on this trip start at $26
Based on 2985 reviews, the company was rated 3.6 stars on Busbud. Travelers were especially satisfied with the ticket access and the staff but often complained with the wifi. Big Sky ticket prices on this trip start at $33
Big Sky Grahamstown Durban recent customer reviews
The bus arrived late and it was suppose to reach Durban by 10:25 but it reached Durban between 13:00 - 13:30
2 out of 5 stars
Sandile D.
The bus came late,2 hours after the departing time. Toilet was leaking urine and toilet tissues was just floating on the passage. Never again will I use BIG SKY
1 out of 5 stars
Nomvelo Z.
Nothing and the person who was handing the bags out is rude
Frequently asked questions about traveling from Grahamstown to Durban by bus
What is the travel distance from Grahamstown to Durban?
The distance between the two cities is 356 miles (574 km).
What are the departure and arrival stations when taking the bus from Grahamstown to Durban?
The majority of buses traveling from Grahamstown to Durban start their journey at The Frontier Country Hotel, Bathurst Street and wind up at Durban Beach - Intercape Office, o. R Tambo Parade (Opposite Tropicana Hotel). These are the primary departure and arrival locations on this route, but you could find others that could be a better fit for your travel plans.
What are the best sights and things to do in Durban?
Once in Durban, you can start exploring the city and discover its surroundings. The top sights and things to do are Moses Mabhida Stadium, The Golden Mile & Beaches, Wilson’s Wharf, Umgeni River Bird Park and uShaka Marine World.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
11/14
$65
11/15
$45
Today
$45
11/17
$38
11/18
$36
11/19
$43
11/20
$53
11/21
$53
The cheapest trip from Grahamstown to Durban was searched and found on Nov 18, 2025 with a price of $36
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Grahamstown to Durban, as early as possible.
You can expect to pay from $36 to $80 for a bus ticket from Grahamstown to Durban based on the last 2 days. You can expect to find the cheapest price for the trip at $36 which is on 2025-11-18.
Usually Big Sky, Intercape will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
The cheapest trip from Grahamstown to Durban was searched and found on Nov 18, 2025 with a price of $36
