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I didn't enjoy because of more than one hour delayed

We had 1h21 minutes delayed Because we had to wait for people from Poland and waste time at Lille. I have to take another coach from London and I’ve missed my coach and I’ve spent more money for another ticket again for my transfer it’s not fair, I’m very disappointed

My trip was booked for 13:45 to arrive at 18:30 and your bus only showed up carelessly later at 15:45 and we only arrived at 22:45. No prior communication to inform me about the disorganized situation 😒 Poor service and total lack of respect to my time. All my plans and schedule meetings in London were shattered 😲 Shocking and a horrible experience indeed!

The bus arrived 90 minutes late meaning I waited outside in the rain without shelter for two hours. Rather than apologizing, the driver then did everything he could to stop me getting on the bus. He refused to speak English. Would not look at my ticket. I asked someone to translate and he refused to say where the bus was going. Only when I stood in front of my bus, marked London, my destination and took a photo, did he let me board and checked his phone. In England, now two hours late, I asked if I could alight in Folkestone to teach my destination on time. He said no. Then let another passenger off the bus there. It was so disgusting. The plus was the bus was nice and email customer services helpful on updating me on the late running service. 13 hours later I'm almost there.

The bus was 20 minutes late and we were beginning to wonder if we were scammed! When the driver arrived, he just pointed several times to the back of the bus for us to place our luggage then insisted he take our passports at the customs check point between France and England! When we asked him back for it after worrying that over an hour had passed, he kept it and yelled "It's not for me!". He drove recklessly, yelled at passengers on the bus and the entire thing was a terribly uncomfortable experience.

No toilet on the bus

So bad

I booked for the bus leaving to London at 16:30 from Lille (1113). I have been in the coach station by 16:05. Since I haven’t seen my bus I asked your BlaBlabus staff assisting there repeatedly, they answered me repeatedly same “Wait your bus is late”. Finally I phoned office at around 17:25, he told me, my bus was gone & advised me to book again. I lost my £24 to book another ticket & I lost another £9 ticket from London to Birmingham as a consequence. I’m not satisfied in the service.

Late without any explanation. Also narrow seats made me uncomfortable the whole journey

Very nice