Many users commend the efficient and comfortable service provided by National Express, highlighting punctuality and professionalism from staff. Passengers appreciate the smooth rides with courteous drivers. However, some experienced issues such as unclear pick-up locations or technical problems on buses that caused minor delays but were handled well by attentive staff.
National Express Birmingham Heathrow recent customer reviews
The actual service of transporting myself and my companion was excellent. However, because our return flight to the UK was delayed by a couple of hours we were unable to catch the pre-booked service back to Birmingham. Well before the specified cut off time, we telephoned the customer service department from Germany to notify them about this and to book an alternative return bus. Whilst discussing this the phone connection failed and we were not able to recover the connection. When we went to the ticket desk at Heathrow Central Bus Station we stated this and were told we could speak to customer services or buy new tickets. We spoke to customer services who were seriously unsympathetic and repeated the need to buy new tickets - for which we had no option. However, we were equally seriously shocked to be charged well over twice the original cost of a return trip for the single journey back to Birmingham. We think we were treated very badly indeed.
3 out of 5 stars
Colin M.
The trip was good but the bus had a technical issue that forced us to stop. The driver listened to passenger concerns about missing flights and jury rigged a safe repair and continued on, only arriving a little late. Good trip!
4 out of 5 stars
Stephen D.
The coach was late leaving the station which ended up with me MISSING my flight!!
Frequently asked questions about travelling from Birmingham to Heathrow by bus
How much does a bus ticket from Birmingham Coach Station to London Heathrow Airport cost?
The bus ticket price from Birmingham Coach Station to London Heathrow Airport starts at R 197. The best way to find cheap bus tickets from Birmingham Coach Station to London Heathrow Airport is to book your tickets as early as possible. Prices tend to rise as your travel date approaches, so book in advance to secure the best prices!
How long is the bus ride from Birmingham Coach Station to London Heathrow Airport?
The average travel time between Birmingham Coach Station and London Heathrow Airport is around , although the fastest bus will take about 1h 15m. This is the time it takes to travel the 151 km that separates the two cities.
How many daily bus connections are there between Birmingham Coach Station and London Heathrow Airport?
The number of buses from Birmingham Coach Station to London Heathrow Airport can differ depending on the day of the week. On average, there are 37 on this route. Some buses run direct routes, while others have layovers. Simplify your bus trip from Birmingham Coach Station to London Heathrow Airport by comparing and selecting the bus that fits your travel style and budget on Busbud.
Which bus companies travel from Birmingham Coach Station to London Heathrow Airport?
When taking the bus from Birmingham Coach Station to London Heathrow Airport, you can travel comfortably and safely with National Express.
Where are the popular stops in Birmingham Coach Station and London Heathrow Airport?
Stops in Birmingham
A - Coach Station
Mill Lane, Digbeth, Birmingham B5 6DD, United KingdomCoach Station
Stops in Heathrow
A - Heathrow Airport (LHR) Terminals 2&3
Heathrow Airport Central Bus Station - Terminal 2, Hounslow, Middlesex, TW6 1DJ
B - Hilton Garden Inn
Eastern Perimeter Road (Valid any Departure) , Feltham TW6
C - Premier Inn, Heathrow Bath Rd
Bath Road, Hayes UB3
D - Marriott Hotel
120 Bath Road (Valid any Departure), Hayes TW6 5BP
E - Sheraton Heathrow Hotel
Colnbrook By-pass, Valid any Departure, West Drayton UB7
F - Thistle London Heathrow T5
416 Bath Road (Valid any Departure), West Drayton UB7
