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It was good but it wasn't clear where to catch the bus back when we got dropped off at the side of the highway to go to Tulum ruins. Luckily there was a tourism rep, Diego, (working for the City I guess) who gave us a free map and directions to walk to the ruins (even tho he may have been trying to interest us in hiring a personal guide to make our experience more informative) and we were able to go to him again after to help figure out where to catch the bus back. He informed us we needed to get on a 'collectivo' (those white coloured tourist vans) to bring us up the highway further to get to the ADO station. It was cheap tho...only 40 pesos.

The trio itself was good, the driver taking care of safety and ease. The discomfort I had experienced was lack of healthy food options at the Oaxaca terminal. Aside from snacks, each food kiosk primarily consisted of sandwiches. The only other feedback I can give is the great discomfort I had due to the fact that my seat remained in a reclining position and did not adjust to be upright. Without the option of repositioning my seat, made the trip exhausting.

Awful, seat was fine but connection was awful. Bus was half an hour late and made us pay extra for the missed bus. So 4 hour later on our destination and 220 pesos poorer

I lost my sunglasses please help me get them back

Stip the movies in the bus or make it less loud!!! The siund of the television was soooo loud

The bus is very comfortable. Easy to find which one to board and if you can't tell, the staff are very pleasant and helpful. Stowing bags underneath is easy and you are given a ticket to collect them after arrival. They play movies during the trip, in Spanish with Spanish subtitles. English subtitles would be nice for those who speak another language but it is a good way to pick up a little more Spanish on your ride. We rode with our 5 children and it was a great way to get from city to city. We are very happy with ADO!