Bus Tickets from Mendoza, AR to Valparaiso, CL

Bus is clean and in good condition. Staff at terminals and on bus do not speak English, so was a struggle throughout. Was lucky a fellow passenger helped me understand what was going on. No wifi though listed in price.

The staff had no English at all,therefore all instructions for border etc we could not understand. I know we are visiting the country and should have basic Spanish but we dont. When trying to communicate staff were vacant. The bus didnt actually take us to valparaiso. As I couldn't understand the language I'm not 100% sure why but can only assume it was due to the protests. This was unacceptable. We paid to be taken to Valparaiso and if the bus couldn't get there they should have arranged for us to have further transport to where we were supposed to be going.

When we arrived in Valparaíso, my friend’s bag wasn’t there, and the bus driver didn’t know were it was, and now we still have 2 month back travelling here in South America without anything.. very disappointed with CASA international.

Beautiful ride through the Andes! Bus was fine, semi recliner chair, drink and tiny snack, but still byo food or eat a lot before leaving for Mendoza-Valparaiso trek being that it’s 8 hours+. Only complaints: the bus was hard to find in Mendoza (it actually says Vina Del Mar on the bus even tho the last stop is Valparaiso) and the bus got really warm, very little a/c pumping through.

The staff were ok but asked for tips even though we could lift our own bag. The bus was rocky and didn’t sound right defiantly a melchanic disfunction

Comfortable seats. On time.

It was very good. The only thing was that the drivers were smoking and the front area is not well sealed so the smoke came into the passenger area.

Beautiful route, staff attempted to be helpful, multiple random unplanned ( Patrons requesting weird stops not on route ) stops causing us to be 2 hours late!

The bus and the driver were 5 stars. However we are traveling with limited access to internet we did not know about the riots. The staff in the ticket office in Mendoza should have informed us off of the riots in Valparaiso. The bus didn’t even get to Valparaiso due to riots