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I wouldn’t ride with Canada Bus again as the seats are very tight and no legroom. I’m a very short woman but felt really uncomfortable during my 4hr bus ride because how tight every seats are. And it smelt like someone urinated in the whole bus.

the date was wrong. it was for last Friday and I had to pay cash. he said he could change it for me as a rebook

Bus was 25 minutes late and then the driver goes to have a smoke leaving everyone waiting longer.

My experience was positive. First time user. I liked the cleanliness of the bus, the kind informative driver, the accessibility & cleanliness of the bathroom.

The driver did not announce any of the stops. He was mostly focused on his phone conversation the entire time

I am a visitor for the first time in Canada. - The bus was delayed by around 20 minutes to leave Calgary and 45 minutes to reach Edmonton. - There was no wifi on the bus which prevented me from getting/providing updates from/to the person waiting for me. - There were passengers talking loudly for the whole duration of the trip. - The tracker wasn't working. - The number of the bus was different than what is showing on the ticket which prevented knowing it arrived.

Good. Apart from arriving fro Calgary 25 min late @1955 from Edmonton. Office was closed. My ride was gone

The bus was very clean and comfortable; however, I found the reflections caused by the tinted windows very disconcerting. It may have been the result of the overcast day which may have been worse but not completely. The only way to eliminate it was by turning your head 90 degrees to look straight out which was very uncomfortable. I get motion sickness if I read in a moving vehicle so window gazing is very important to me. I was in the small bus.

On March 12th/2025, I had fkexeble bus ticket @12:35 pm but I couldn't get it because the flight delay in arrival Calgary airport, and I asked to your office for change to 2:55 pm, and I was denied and paid again for new ticket. And this is my first and last time yo use your services. I'm very disappointed

Everything was great - the trip was comfortable, on time, and the staff were friendly.

The driver is very kind and accommodating. The bus is clean, also the washroom. Very satisfied!

It was great like I have options not just 6am but 12pm too so I have time to get to my bus

It was simple and easy.